This paper reports research results on task-based needs analysis for English correspondence course in hotel context for vocational students in university level. A task-based analysis on the needs of the course was conducted to identify the real needs of English correspondence that hotel staffs conduct in performing their jobs, which included the tasks performed, the frequencies and degrees of the difficulty of the tasks. A questionnaire was distributed to the respondents who were hotel staff whose one of the job descriptions in their work places was performing correspondence. Data triangulation was carried out by conducting semi-structured interviews with a few staff. The results indicated that among the sixteen tasks listed, all were performed by the respondents in working. Among them, more than half of the respondents reported that answering inquiry emails, checking detailed information of guests, writing and sending confirmation email, writing memos and logbooks to teammates were done on daily basis. The results also indicated that some respondents reported that sending invoice, contract rate, reservations via WhatsApp or emails, writing memos and logbooks, handling complaints through emails and WhatsApp were difficult. The findings of this research would be able to provide a sound and valuable basis for the development of English Correspondence syllabus and materials, particularly the selection of topic/materials, and topics/materials that need to be given more time allotment, practices, and emphasis in the instructions.
Literature confirms that various errors made by Indonesian learners of English as a foreign language are challenging phenomenon which needs our concern. The errors found are both in speech and composition production, which portray the effectiveness of language learning. Students language that belongs neither native nor target language is called interlanguage (IL). The focus of this study is to present the empirical results of the investigation on the IL features of students' speech production. It aims to describe the types and aspects of the native language (NL) and target language (TL) influences and to explain the possible causes of IL production. The data were in the form of 144 ill-formed utterances. In gathering the data, the students were given a guided picture with the topic ‘Last Holiday’. The students' speech was video recorded. The ill-formed utterances were collected, identified, described, and explained. The result of the study shows that both of their NL and TL influenced the students' interlanguage production at the syntactical level.
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