The purpose of this paper is two-fold. First, to establish the extent to which employees from State Owned Enterprises are provided with information and opportunities to participate in change efforts in their organisations. Secondly, to verify the relationship between access to participation, willingness to participation, resistance to change and organisational citizenship behaviour, by testing a model that links these four constructs together. While the results of this study support the hypothesis that access to participation is positively linked to willingness to participate, we found that personnel from the State Owned Enterprises are not provided adequate access to participate in change efforts. The hypothesis that willingness to participate in change efforts in organisations has a higher propensity to reduce resistance to change was also supported. The implications of these findings are discussed and avenues for further research offered.

<p><span>Open distance learning is viewed as a system of learning that blends student support, curriculum and instruction design, flexibility of learning provision, removal of barriers to access, credit of prior learning, and other academic activities such as programme delivery and assessment for the purpose of meeting the diverse needs of students. Internationalisation, on the other hand, is viewed as a process that blends intercultural international dimensions into different academic activities, such as teaching, learning, and research, into the purpose and functions of higher education. The common feature in the narratives that define open distance learning and internationalisation is the blending of university services to achieve specific outcomes. This blending feature has instigated an inquiry into identifying the interplay between the two concepts in as far as how the concepts are defined and what their goals and rationale are in the context of higher education institutions. While there are a breadth and variety of interpretations of the two concepts, there are differences and common features. The purpose of such an analysis is to open a new window through which institutions of higher learning can be viewed.</span></p><input id="gwProxy" type="hidden" /><input id="jsProxy" onclick="if(typeof(jsCall)=='function'){jsCall();}else{setTimeout('jsCall()',500);}" type="hidden" /><input id="gwProxy" type="hidden" /><input id="jsProxy" onclick="if(typeof(jsCall)=='function'){jsCall();}else{setTimeout('jsCall()',500);}" type="hidden" />

This study develops a model that predicts distributor performance in network marketing organisations. Distributor performance is conceptually linked through formal hypotheses to perceptions of marketing mix, organisational commitment, job satisfaction and customer profile. Data was gathered from 500 network marketing distributors to test two nested models, one with job satisfaction as a determinant of performance, and the other with performance as a determinant of job satisfaction. The findings revealed that there was greater model parsimony when the causal direction of the performance/job satisfaction relationship was such that performance causes job satisfaction. The results support several of the a priori hypotheses and suggest that the perceptions of the marketing mix variable are not directly linked to performance, but that the relationship between the variables is mediated by the organisational commitment variable. Implications of the study to network marketing practitioners and avenues for further research are provided.

This paper proposes a model of distributor retention in network marketing (NWM) organisations based on a review of the existing literature from salesforce management, turnover and marketing perspectives. It is hypothesised that a number of the characteristics of NWM organisations, and those of the individual distributors themselves, could offer considerable utility in allowing NWM organisations to predict the duration of the relationship that they might expect to develop with a particular distributor.

The purpose of this study is to broaden the definition of performance to include extra-role and in-role aspects in the conceptualisation of performance in direct selling. Using exploratory and confirmatory factor analysis, the authors first report the development of the extra-role performance scale. A model of extra-role performance consisting of five dimensions including individual initiative, helping behaviour, self-development, organisational loyalty and organisational compliance was identified. Nomological validity of the newly developed scale was established by relating the dimensions of extra-role performance to the in-role performance measure. The authors discuss the implications of their findings and suggest avenues for further research.