We propose an automated system that can identify at-risk users from their public social media activity, more specifically, from Twitter. The data that we collected is from the #BellLetsTalk campaign, which is a wide-reaching, multi-year program designed to break the silence around mental illness and support mental health across Canada. To achieve our goal, we trained a user-level classifier that can detect atrisk users that achieves a reasonable precision and recall. We also trained a tweetlevel classifier that predicts if a tweet indicates depression. This task was much more difficult due to the imbalanced data. In the dataset that we labeled, we came across 5% depression tweets and 95% non-depression tweets. To handle this class imbalance, we used undersampling methods. The resulting classifier had high recall, but low precision. Therefore, we only use this classifier to compute the estimated percentage of depressed tweets and to add this value as a feature for the userlevel classifier.
Mental illness detection in social media can be considered a complex task, mainly due to the complicated nature of mental disorders. In recent years, this research area has started to evolve with the continuous increase in popularity of social media platforms that became an integral part of people's life. This close relationship between social media platforms and their users has made these platforms to reflect the users' personal life on many levels. In such an environment, researchers are presented with a wealth of information regarding one's life. In addition to the level of complexity in identifying mental illnesses through social media platforms, adopting supervised machine learning approaches such as deep neural networks have not been widely accepted due to the difficulties in obtaining sufficient amounts of annotated training data. Due to these reasons, we try to identify the most effective deep neural network architecture among a few of selected architectures that were successfully used in natural language processing tasks. The chosen architectures are used to detect users with signs of mental illnesses (depression in our case) given limited unstructured text data extracted from the Twitter social media platform.
Mental disorders and suicide are considered global health problems faced by many countries worldwide. Even though advancements have been made to improve mental wellbeing through research, there is room for improvement. Using Artificial Intelligence to early detect individuals susceptible to mental illness and suicide ideation based on their social media postings is one way to start. This research investigates the effectiveness of using a shared representation to automatically extract features between the two different yet related tasks of mental illness and suicide ideation detection using data in parallel from social media platforms with different distributions. In addition to discovering the shared features between users with suicidal thoughts and users who self-declared a single mental disorder, we further investigate the impact of comorbidity on suicide ideation and use two datasets during inference to test the generalizability of the trained models and provide satisfactory evidence to validate the increased predictive accurateness of suicide risk when using data from users diagnosed with multiple mental disorders compared to a single mental disorder for the mental illness detection task. Our results also demonstrate different mental disorders' impact on suicidal risk and discover a noticeable impact when using data from users diagnosed with Post-Traumatic Stress Disorder. We use multi-task learning (MTL) with soft and hard parameter sharing to produce state-of-the-art results for detecting users with suicide ideation who require urgent attention. We further improve the predictability of the proposed model by demonstrating the effectiveness of cross-platform knowledge sharing and predefined auxiliary inputs.
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