Everyone depends upon various online resources for news in this modern age, where the internet is pervasive. As the use of social media platforms such as Facebook, Twitter, and others has increased, news spreads quickly among millions of users in a short time. The consequences of Fake news are far-reaching, from swaying election outcomes in favor of certain candidates to creating biased opinions. WhatsApp, Instagram, and many other social media platforms are the main source for spreading fake news. This work provides a solution by introducing a fake news detection model using machine learning. This model requires prerequisite data extracted from various news websites. Web scraping technique is used for data extraction which is further used to create datasets. The data is classified into two major categories which are true dataset and false dataset. Classifiers used for the classification of data are Random Forest, Logistic Regression, Decision Tree, KNN and Gradient Booster. Based on the output received the data is classified either as true or false data. Based on that, the user can find out whether the given news is fake or not on the webserver.
The research aims to analyse the impact of social media on customer service provided by the E-tailing companies in India. The analysis depicted that antecedent variables of customer service such as personal greetings, idea generation, loyalty benefits, and feedback mechanisms have a positive impact but they fail to create an impression on the consequence variables such as loyalty development, time efficiency, and knowledge creation. Researchers conclude that the lack of clarity in media vehicles communication, proliferation of e-tailing, and their rivalry create issues among the consumers of E-tail companies.
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