No abstract
The tourism industry is very dynamic, and tourism businesses have witnessed drastic change in their operations since the inception and growth of technology. Mobile technology is one of the emerging segments that is facilitating tourism businesses on a large scale. It saves time, effort, money, and also provides ease, convenience, and comfort. Mobile technology has enhanced tourism business operations and helps the tourism businesses in guided tours, navigation, reservation, payment, information search, content creation, product development, getting feedback, digital marketing, etc. Mobile technology has also facilitated tourists for different purposes. It has made travelling convenient, easy, and safe for tourists. Adoption of mobile technology is bound to grow in the future for tourism businesses as well as for more tourists. The present study investigates the role of mobile technology for tourists and for various tourism-related business organizations. With the help of review of literature, the study aims to highlight its importance.
Technological innovations are bringing major breakthroughs and radical changes in the way businesses function. These technological innovations are helping all the industries to smooth their functions and provide better experiences to the customers. The tourism industry is also witnessing tremendous improvements in technological innovations. The chapter aims to study the different types of technologies that have emerged in recent times in tourism businesses. This study is conceptual in nature and uses various secondary sources for data collection along with the study of various cases to comprehend the usage of technology. The study concludes in supporting the statement made by world's largest and nodal tourism organization, United Nations World Tourism Organization, that technology and digitization are emerging, disrupting, and affecting our lives in such a way that augurs the begging of the next generation industrial revolution.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.
hi@scite.ai
10624 S. Eastern Ave., Ste. A-614
Henderson, NV 89052, USA
Copyright © 2024 scite LLC. All rights reserved.
Made with 💙 for researchers
Part of the Research Solutions Family.