Insufficient or even unavailable training data of emerging classes is a big challenge of many classification tasks, including text classification. Recognising text documents of classes that have never been seen in the learning stage, so-called zero-shot text classification, is therefore difficult and only limited previous works tackled this problem. In this paper, we propose a two-phase framework together with data augmentation and feature augmentation to solve this problem. Four kinds of semantic knowledge (word embeddings, class descriptions, class hierarchy, and a general knowledge graph) are incorporated into the proposed framework to deal with instances of unseen classes effectively. Experimental results show that each and the combination of the two phases achieve the best overall accuracy compared with baselines and recent approaches in classifying real-world texts under the zeroshot scenario.
Since obtaining a perfect training dataset (i.e., a dataset which is considerably large, unbiased, and well-representative of unseen cases) is hardly possible, many real-world text classifiers are trained on the available, yet imperfect, datasets. These classifiers are thus likely to have undesirable properties. For instance, they may have biases against some sub-populations or may not work effectively in the wild due to overfitting. In this paper, we propose FINDa framework which enables humans to debug deep learning text classifiers by disabling irrelevant hidden features. Experiments show that by using FIND, humans can improve CNN text classifiers which were trained under different types of imperfect datasets (including datasets with biases and datasets with dissimilar traintest distributions).
Due to the black-box nature of deep learning models, methods for explaining the models' results are crucial to gain trust from humans and support collaboration between AIs and humans. In this paper, we consider several model-agnostic and model-specific explanation methods for CNNs for text classification and conduct three human-grounded evaluations, focusing on different purposes of explanations:(1) revealing model behavior, (2) justifying model predictions, and (3) helping humans investigate uncertain predictions. The results highlight dissimilar qualities of the various explanation methods we consider and show the degree to which these methods could serve for each purpose.
Biases and artifacts in training data can cause unwelcome behavior in text classifiers (such as shallow pattern matching), leading to lack of generalizability. One solution to this problem is to include users in the loop and leverage their feedback to improve models. We propose a novel explanatory debugging pipeline called HILDIF, enabling humans to improve deep text classifiers using influence functions as an explanation method. We experiment on the Natural Language Inference (NLI) task, showing that HILDIF can effectively alleviate artifact problems in fine-tuned BERT models and result in increased model generalizability.
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