This paper analyses the impact of the intensification of work-related conditionality on the lived experience of jobseekers in Ireland. Post-crisis Ireland has witnessed the emergence of a definitive policy trajectory which seeks to enable a lifelong attachment to the labour force through work-related conditionality buttressed by sanctions. This mode of governing unemployment attempts a restructuring of the caseworker–claimant relationship through increased engagement, claimant adherence to mandatory conditions, and surveillance underpinned by potential reduction, suspension or loss of benefit. The paper provides a qualitative investigation of the lived experience of this impact through a thematic analysis of forty-two interviews with jobseekers in a county in the east of Ireland. The focus on the agency of jobseekers illustrates a system based on superficial engagement in which conditionality primarily operates as bureaucratic formality. This is reflective of a systemic indifference to claimants’ needs and circumstances, producing a performance of feigned compliance in response.

This critical and empirical article explores contemporary reproduction, experience, and responses to stigma in welfare delivery in Ireland. Combining qualitative data about lone parents (n22) gathered through two different research projects in 2017 and 2018 allows us to interrogate stigma in a multi-dimensional way and as an overarching experience as an ongoing project of neo liberalism. We analyse our findings using Baumberg’s (2016) typology of stigma which differentiates claim making stigma from personal and societal stigma, applying the framework to empirical data concerning lone parents’ recent experiences of Irish labour activation and homeless support services. We find that while behavioural conditionality necessarily frames this experience and constrains claimants, it is not totalising. We conclude by using Tyler’s concept of stigmacraft to situate the context of stigma as part of the political economy of welfare.