The purpose of this case study was to identify the capabilities and cognitions of employees and specify the reasons why they were or not satisfied with their job tasks. The employees of one public organization (a Greek ministry) were chosen to participate in the research. The findings of the analysis indicated that we can identify specific leverage points that can increase job satisfaction. Unvaried descriptive statistics are presented to give a first insight about employees' demographics, abilities, previous working experience, description of their current working context, working problems and motives associated with their working position and, finally, job satisfaction. It is the first attempt which took place in the frame of a Greek Ministry.
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