The pressure on the speed of information processing ranks business intelligence technologies among the fastest growing decision support tools. The main goal of this article is, applying the UTAUT 2 (the unified theory of acceptance and use of technology), to verify the factors determining the implementation of business intelligence tools in business processes, especially decision-making, and their subsequent optimal use in business practice. The researched scheme was modified according to the specifics of business intelligence tools and was supplemented by user behaviour in decision-making. The verification was performed using a questionnaire survey based on UTAUT 2 theory and 152 respondents were included in the analysis. According to the results, the most important variable of influence on both the behavioural intention and the users' behaviour itself in decision-making was the factor of habit. And surprisingly, some previously recognised links were not confirmed, especially the factors influencing the intention of behaviour (effort expectancy, social influence, facilitating conditions). So, there is room after almost 10 years and experience gained during the Covid-19 pandemic to modify the latest version of a model.
Growing pressure on increasing decision-making speed in all spheres of human life is one of the basic phenomena of today. Immediately after the first wave of the coronavirus pandemic, we can consider the ability of making good decisions quickly as one of the most important aspects of our being. The main objective of this article is to find out the utilization rate of several basic decision-making approaches in selected companies with an emphasis on newly used methods such as data analysis and business intelligence tools. The first part of the article presents a short introduction of the decision-making process and an overview of hitherto known and used tools facilitating the whole procedure. The submitted study of available literature leads to the presentation of own classification of the most widely used decisionmaking methods. Based on a questionnaire survey, in the second section, the pilot research examines the involvement of five different groups of methods in business decision-making, such as intuition and previous experiences, consultation with colleagues, data analysis (historical), MCDM methods and consultation with experts. Afterwards, the most common obstacles that employees must face in introducing new tools have been identified. In general, the results show that time and the associated pressure on decision-making speed play a crucial role in the decision-making process.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.