Given e-commerce scenarios that user profiles are invisible, sessionbased recommendation is proposed to generate recommendation results from short sessions. Previous work only considers the user's sequential behavior in the current session, whereas the user's main purpose in the current session is not emphasized. In this paper, we propose a novel neural networks framework, i.e., Neural Attentive Recommendation Machine (NARM), to tackle this problem. Specifically, we explore a hybrid encoder with an attention mechanism to model the user's sequential behavior and capture the user's main purpose in the current session, which are combined as a unified session representation later. We then compute the recommendation scores for each candidate item with a bi-linear matching scheme based on this unified session representation. We train NARM by jointly learning the item and session representations as well as their matchings. We carried out extensive experiments on two benchmark datasets. Our experimental results show that NARM outperforms state-of-the-art baselines on both datasets. Furthermore, we also find that NARM achieves a significant improvement on long sessions, which demonstrates its advantages in modeling the user's sequential behavior and main purpose simultaneously.

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Recurrent neural networks for session-based recommendation have attracted a lot of attention recently because of their promising performance. repeat consumption is a common phenomenon in many recommendation scenarios (e.g., e-commerce, music, and TV program recommendations), where the same item is re-consumed repeatedly over time. However, no previous studies have emphasized repeat consumption with neural networks. An effective neural approach is needed to decide when to perform repeat recommendation. In this paper, we incorporate a repeat-explore mechanism into neural networks and propose a new model, called RepeatNet, with an encoder-decoder structure. RepeatNet integrates a regular neural recommendation approach in the decoder with a new repeat recommendation mechanism that can choose items from a user's history and recommends them at the right time. We report on extensive experiments on three benchmark datasets. RepeatNet outperforms state-of-the-art baselines on all three datasets in terms of MRR and Recall. Furthermore, as the dataset size and the repeat ratio increase, the improvements of RepeatNet over the baselines also increase, which demonstrates its advantage in handling repeat recommendation scenarios.

Sequence-to-Sequence (Seq2Seq) models have achieved encouraging performance on the dialogue response generation task. However, existing Seq2Seq-based response generation methods suffer from a low-diversity problem: they frequently generate generic responses, which make the conversation less interesting. In this paper, we address the low-diversity problem by investigating its connection with model over-confidence reflected in predicted distributions. Specifically, we first analyze the influence of the commonly used Cross-Entropy (CE) loss function, and find that the CE loss function prefers high-frequency tokens, which results in lowdiversity responses. We then propose a Frequency-Aware Cross-Entropy (FACE) loss function that improves over the CE loss function by incorporating a weighting mechanism conditioned on token frequency. Extensive experiments on benchmark datasets show that the FACE loss function is able to substantially improve the diversity of existing state-of-the-art Seq2Seq response generation methods, in terms of both automatic and human evaluations. CCS CONCEPTS • Information systems → Users and interactive retrieval.

A humanized dialogue system is expected to generate empathetic replies, which should be sensitive to the users' expressed emotion. The task of empathetic dialogue generation is proposed to address this problem. The essential challenges lie in accurately capturing the nuances of human emotion and considering the potential of user feedback, which are overlooked by the majority of existing work. In response to this problem, we propose a multi-resolution adversarial model -EmpDG, to generate more empathetic responses. EmpDG exploits both the coarse-grained dialogue-level and fine-grained token-level emotions, the latter of which helps to better capture the nuances of user emotion. In addition, we introduce an interactive adversarial learning framework which exploits the user feedback, to identify whether the generated responses evoke emotion perceptivity in dialogues. Experimental results show that the proposed approach significantly outperforms the state-of-the-art baselines in both content quality and emotion perceptivity.

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Existing conversational systems tend to generate generic responses. Recently, Background Based Conversation (BBCs) have been introduced to address this issue. Here, the generated responses are grounded in some background information. The proposed methods for BBCs are able to generate more informative responses, however, they either cannot generate natural responses or have difficulties in locating the right background information. In this paper, we propose a Reference-aware Network (RefNet) to address both issues. Unlike existing methods that generate responses token by token, RefNet incorporates a novel reference decoder that provides an alternative way to learn to directly select a semantic unit (e.g., a span containing complete semantic information) from the background. Experimental results show that RefNet significantly outperforms state-of-the-art methods in terms of both automatic and human evaluations, indicating that RefNet can generate more appropriate and human-like responses.

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