Purpose – The purpose of this paper is to utilize critical success factors (CSF) and identify items Green Belt (GB) practitioners note as barriers to completion of Six Sigma (SS) projects in a major manufacturer setting. Design/methodology/approach – The design of this paper is a descriptive study of a single location of a global manufacturer’s internal data and survey of accredited GBs who have completed an SS project for company accreditation utilizing company focus on CSFs. Findings – The results demonstrate the GB practitioners have competing priorities, have time constraints and lack project management skills that reduce timely completion of SS projects. Top management responsibility for SS GB projects are defined through the CSFs of leadership, project management and project selection. Research limitations/implications – This study pertains to the single manufacturing location of a major, multinational company. The survey of SS GBs is limited to those individuals who have become accredited to company requirements, in the initial stages of strategic implementation, resulting in a small sample size. All GB projects follow the DMAIC (Define, Measure, Analyze, Improve and Control) methodology. The implications may be reproduced in similar environments where GBs conduct SS projects to test the robustness of the study. Practical implications – This study underscores the importance of proper coaching and mentoring of SS practitioners, especially those who are expected to contribute as GBs in a part-time manner. Implementation of SS goes beyond initial deployment and requires active mentoring of GB practitioners to make sure that SS projects get proper focus. The results are relevant to both researchers and practitioners. Originality/value – This paper examines SS projects with a GB perspective, an important contribution to SS but lacking in the literature. While GBs are important to SS implementation, and serve as a pathway to fulltime SS personnel, there are few studies that note this work. This study will support practitioners in the importance of wider SS deployment through active support of GBs, where top management responsibility for GB success is defined through CSFs for improvement.
Private actions to mitigate and adapt to climate change may have benefits to both the individual and society. In some cases, an individual may be motivated by appeals that highlight benefits to others, rather than to oneself. We test whether such prosocial framing influences information-seeking behavior to address wildfire risk among homeowners. In a field experiment across ten communities in western Colorado, property owners ( n = 2977) received a postcard from their local fire department highlighting the impact of risk mitigation to either “your property” ( private benefits ) or “our community” ( social benefits ). The postcard directed recipients to visit a personalized webpage on wildfire risk. Overall, 10.5% of property owners visited their personalized risk webpage. There was little difference in webpage visitation between those who received the social (11.3%) rather than the private (9.7%) benefits message ( χ 2 = 1.74, p = 0.19). However, response may depend on a property owner’s relationship to the community. Those who reside within the community (as opposed to out-of-town owners) or who were in an evacuation zone during a recent wildfire were more likely to visit their webpages after receiving the social benefits message. How homeowners view their contributions to shared risk and whether simple changes in messaging influence prosocial behavior can inform efforts to address climate-exacerbated hazards. Supplementary Information The online version contains supplementary material available at 10.1007/s10584-022-03400-4.
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