was set up to be accountable to its sponsors, Transport for London (TfL) and the Department for Transport (DfT), for £14·8 billion of construction work through one of the world's busiest cities. This paper describes how the organisation tackled programme organisation and management, resolving the complexity of a very large-scale project to keep the project on time and within the agreed funding envelope.
IntroductionThe Crossrail project to deliver London's new Elizabeth line (as outlined in Figure 1) is nearing completion. By the time the new line is operating to all destinations in December 2019, over 55 000 people will have played their part in its delivery.Crossrail Limited, the publicly owned delivery organisation,
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