OBJECTIVE
Assess the relationship between educating caregivers about high-reliability principles and reporting of potential adverse safety events.
BACKGROUND
Persuading caregivers to report potential safety events is challenging. Learning high-reliability principles may help caregivers identify and report potential safety problems.
METHODS
Event reports submitted by caregivers 6 months before and after high-reliability training were examined for event types, event significance, and shift when events occurred. χ
2 Tests assessed relationships between variables.
RESULTS
The number and type of caregiver event reports before and after training were not significantly different; however, clinical process error reports significantly decreased (χ
2 = 9.251, P = .003). There was a significant difference in reports submitted by day and night shifts (χ
2 = 5.942, P = .02).
CONCLUSIONS
Trends suggest staff report actual, rather than potential, events regardless of training. Further research is needed to determine what motivates caregivers to report safety concerns.
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