Future factory work is developing towards knowledge work, making it more demanding but also more enriched and flexible. The change described as Operator 4.0 has high potential to increase work well-being but it will require careful design of future factory tools and work practices focusing on the worker point of view. We introduce a design and evaluation framework that supports design, evaluation and impact assessment activities that target at Operator 4.0 solutions with a positive impact on work well-being.
Following the Quantified Self trend, everyday self-tracking practices have become common. Still, self-monitoring of people at work is a rather new research topic. Self-tracking of employees' activities, mental state and emotions enables data-based feedback, which could improve the employees' awareness of issues influencing their well-being and performance. We contribute to this topic from two perspectives. First, we explored the potential of wearable self-tracking devices for providing personal feedback to machine operators working in a factory. We used the expert evaluation method to lay ground to the user perspective of selftracking at work. User experience experts evaluated five tracking devices for their user experience, perceived accuracy and fit to factory workers. Second, we conducted a workshop with the experts to systematically assess the ethical considerations that may arise when adopting self-tracking at work. The results provide insights into the potential of the use of self-tracking devices in a factory context.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.