A wide range of software tools are available for use in BPR programmes. This paper debates some of the issues involved in using enterprise modelling tools. Additionally, a specific enterprise modelling tool, and its use in two case studies, is described. Keywords Business process reengineering, enterprise modelling, EMS, BPR IN1RODUCTION Business Process Reengineering (BPR) is an approach for achieving dramatic improvements in a company's performance in a relatively short period of time. BPR has helped companies to understand how the different functions or processes in their business are related. Many approaches exist for improving performance in manufacturing (llT, OPT, etc.) but few approaches offer the opportunity to make dramatic improvements in the non-manufacturing or "white-collar" areas of a company. Some of the goals ofBPR include (Classe, 1994): • achieving step changes in performance, • moving from a function to a process based capability, • emphasising customer focus, • integrating work, • developing a process management culture. High level process modelling is a very helpful, perhaps necessary, frrst step in any Business Process Reengineering (BPR) project. It provides a global view of how key J. Browne et al. (eds.
In recent years three key topics among business researchers have been Business Process Reengineering (BPR), Performance Measurement (PM) and World Class Manufacturing (WCM). Each topic has received much attention and provided a considerable amount of literature and research results from business commentators. Within the manufacturing domain these three topics have caught the imagination of manufacturing systems designers who strive to continuously improve productivity and efficiency within their individual companies. In this paper, a methodology that incorporates both the design focus of BPR and the implementation focus of WCM is described.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.