Context: technological innovation projects, developed in universities in partnership with companies and/or the government need processes that can handle the characteristics of the institutions involved. The academic environment is often used to dynamic methods, but contracts require plan-driven processes. Goal: the goal of this research is to understand the needs of the parties involved (university and government/enterprise) and provide an adapted software process to satisfy those necessities. Method: a case study considering a project between the Federal University of Santa Maria (UFSM) and the Brazilian Army (BA) for the development of an Integrated Simulation System was conducted. Initially, problems in the development were detected and a process was defined. It was then evaluated and improved over the iterations, through team meetings. Results: the experience acquired in the project was consolidated as lessons that could be used to assist the process definition of projects with similar characteristics. Conclusion: innovation projects involving the collaboration of universities, government and/or companies are successful if an adequate process is established to treat specificities of the academy, not only in relation to characteristics of the work but also the team.
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