Abstract:Recently, a new trend has been emerging in understanding the differences in the implementation of ICT (Information Communication Technology) in the context of e-government between the developing and developed world. The two are broadly distinct in their characteristics of implementation due to differences in the diffusion and speed of technology patterns combined with efforts to bridge the digital divide. This leads to the objective of this paper, understanding the dynamic effects intertwining diverse aspects-social, technical, and socio-technical-on the development of e-government. However, current research still lacks a holistic perspective in comprehending how social, technical and socio-technical dimensions interact or promote the development of e-government system in a given state. This paper uses a panel dataset gathered from the World Bank, UN, and ITU databases. The research results highlight the need to look at the development of e-government through a more holistic approach rather than an atomistic single-cause approach. The results also indicate that there is no one-size-fits-all solution and a more effective e-government master plan should take into consideration the technical side of e-government development and also reflect social and, most importantly, socio-technical considerations and its holistic implication for the development of e-government systems in a given state.
PurposeThis article explores the current trends in civic engagement in the Middle East and North Africa (MENA) region after a decade of social media growth in the region.Design/methodology/approachThe methodology is based on a case studies approach. In these case studies, the authors use an exploratory approach to case study research. The authors employ a mixed-method approach to exploring the development of civic engagement in the MENA region.FindingsThe study’s finding shows that the MENA region's social media growth has enabled digital natives to play a vital role in enriching and empowering their communities and their lives.Research limitations/implicationsThe paper could have explored more examples from around the MENA region.Practical implicationsThe paper's practical significance is the understanding that the ground is shifting around Internet access and how digital natives in the MENA region are employing it for their civic engagement initiative. It is an important indication that the MENA region's next innovation could be in the civic engagement arena. Unlike their parents, who are digital immigrants, these young and energetic digital natives are out to shape all aspects of their lives. Paving the way for more innovative and creative ways of civic engagement in the MENA region.Originality/valueThe paper explores civic engagement development in the MENA region, shedding light on the issues concerning MENA region youth such as cleaning the environment, waste and food recycling, combating extremism, developing education curricula and even promoting peace. The paper's value is that it gives an update on civic engagement in the MENA region.
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