The focus of this research is to provide a framework for community colleges and community-based organizations to partner in a manner that improves student outcomes in persistence and graduation rates. The proposed framework encourages digital student engagement that assists students with their non-academic needs, such as hunger or homelessness.Community college retention and completion rates are important because the national completion rates at community colleges are subpar. The low completion rates at community colleges have led some policymakers to ask for more accountability and transparency in the community college sector.This study utilized a mixed methods approach by first collecting empirical data from 13 semi-structured interviews with faculty/staff, students, and directors of community-based organizations, then using this data to create two different surveys. An electronic survey was completed by 34 faculty/staff, and a paper survey was completed by 106 students. Both surveys were used to identify respondents' perception of institutional commitment to student success, student behavior that affects student success, and environmental/non-academic factors that affect student success. The surveys also captured the respondents' perception of the college's openness to having community-based organizations located on campus.
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