The objective of this paper is to examine the influence of trust and confidence of claim successfulness on individual attitude in committing motor insurance fraud. The sample for this study consisted of teachers from selected schools in Selangor. Questionnaires were used to collect the data. The results showed that trust in the third party has a significant but negative relationship with attitude, while the confidence of claim successfulness has a significant positive relationship with attitude. Confidence of claim successfulness shows stronger impact in determining individual attitude to commit motor insurance fraud. Findings from this research are important for the insurance industry and Bank Negara Malaysia (BNM) to understand customers' attitude in committing motor insurance fraud and identify steps in reducing fraud cases. It is also beneficial for customers who indirectly become victims of increased premium payment due to insurance fraud.

Fraud in insurance is becoming an interesting issue nowadays among researchers and parties involved in the industries. Increase in numbers of insurance claim leads to unstable and unpredictable operating profit suffered by insurance companies. These claims are believed to include both bogus and authentic claims. Thus, the aim of this study is to examine customers' intentions in committing motor insurance fraud. The objective is to determine the relationship between individual attitude and subjective norms on intention to commit motor insurance fraud. The sample for this study will be teachers from selected schools in Petaling District, Selangor. Data from the respondents will be collected using questionnaires. Statistical Package for Social Science (SPSS) will be used to analyze the data collected. Specifically, correlation and regression will be used to test the hypothesis. Finding from this study is believed useful for insurance regulator and industry to handle insurance fraud attempts.

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