Continuous skilled-employee shortage has been reported in the hospitality industry despite the mushrooming growth of higher learning institutions off ering the Bachelor of Hospitality Management (BHM) programme. The purpose of this study is to assess the BHM graduates’ areas of employment and their justifi cation for not seeking employment or leaving the hospitality industry. To meet the purpose, a quantitative research paradigm supported by open-ended questions was used. This study focused on Universiti Utara Malaysia (UUM) BHM graduates. The fi ndings revealed that the UUM BHM graduates’ Islamic faith plays a signifi cant role in the religious Muslim graduates’ career paths. However, as widely documented in the literature, unattractive compensation in the hospitality industry appears to be the most important reason for graduates to seek employment in other industries. This is followed by poor career development opportunities and working conditions. Information from this study may help remedy the continuous shortage of skilled employees in the industry. It may also ensure the graduates’ ability to secure suitable jobs. In addition, it indirectly helps in the initiative to improve the BHM curriculum. Keywords: Hospitality, workforce, graduate, employment, hospitality industry, career, Malaysia.
Tourists’ perceptions of a destination play essential roles in determining the purpose behind the behaviour of visiting the place. Hence, it enables the tourism planners to comprehensively predict tourists’ actions. Several studies have debated the importance of researching the perceptions of tourists on destination to develop effective strategic marketing planning. In line with this issue, the main purpose of the study is to investigate tourists’ perceptions of Langkawi Island as a world tourism destination. Today, Langkawi Island has increasingly active in promoting itself to be eminently known as a world tourism destination. A survey was conducted involving 677 tourists including both local and international tourists visiting the island. Interestingly, the findings indicate that most of the tourists are first time visitors and have stayed in Langkawi between 3 – 7 days, travelling in a group of less than 5 and have made their own travel arrangement. Among the purposes of visiting the island are to experience the natural resources and historical places of the island. In fact, the majority of tourists want to experience the interesting life in Langkawi as more as possible. Generally, the findings reveal that tourists have perceived Langkawi Island positively as a world tourism destination. The study eventually would assist the stakeholders particularly the policy makers and tourism marketers to have better and comprehensive information regarding tourists’ perceptions of the island. Additionally, the findings would also assist the tou rism planners to actively promote the beauty and natural resources of Langkawi Island and potray it as a world tourism destination.
The Tourism Small and Medium-Sized Enterprises (TSMEs) make a significant portion of entrepreneurial enterprises in Malaysia, and as a matter of fact play a big role as the backbone in the Malaysian tourism industry. Good corporate governance has been proven as a mechanism to increase companies' performance and since corporate governance also plays a vital role in the small firms including entrepreneurial, this study intends to examine the corporate governance practices in TSMEs namely ownership and board structure, conflict of interest, stakeholders, social responsibility, remuneration and transparency. A number of 229 respondents consisted of board of directors and top management of TSMEs were asked to indicate the importance of corporate governance practices and to determine the component of best practices for the TSMEs. The findings highlight that all the six corporate governance practices significantly derived as important component for the TSMEs. At present, there has been limited study on corporate governance in TSMEs. Hence, these findings would contribute towards considering these best practices as a vital role in managing TSMEs in achieving their strategies and objectives.
This paper presents findings from a study that was undertaken to investigate residents’ attitudes toward the impacts of tourism in Langkawi Island, Malaysia. In order to gain reliable results for the use of Langkawi policy makers and tourism planners, a standardized instrument for measuring residents’ attitude was developed and used in the study. The findings revealed that residents tend to perceive impacts that benefit them as positive impacts of tourism. The findings also indicated that residents tend to perceive impacts of tourism, either positively or negatively depending on how much they would affect their personal lives. The more dependent they were on the positive impacts of tourism, the more supportive they were toward tourism development. Thus, the findings do not support Doxey’s Irridex Model. Finally, the study suggested that for a long-term purpose of achieving sustainable tourism development, Langkawi tourism planners and policy makers should conduct several campaigns and tourism workshops for the residents. Accordingly, this would gain residents support for tourism development on the island.
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