No abstract

No abstract

Although patient satisfaction has been studied in the traditional medical context, patient satisfaction with the dentist has received only minor attention. This paper reports the development of a 10-item Dental Visit Satisfaction Scale. This scale was designed to assess patient satisfaction with the dentist in the context of a specific visit. It provides three subscales--Information-Communication, Understanding-Acceptance, and Technical Competence--as well as an overall measure of satisfaction. Satisfactory internal consistency was obtained for all scale measures, and one assessment of construct validity is reported. Potential clinical and research applications are discussed.

No abstract

An experiment was designed to reconcile the apparently discrepant findings of Champion's and Bandler, Madaras, and Bern's studies of response to aversive stimuli. It was hypothesized that the discrepancy was in part a function of the choice provided by the Bandler et al. instructions. Forty subjects were given 10 escape and 10 no-escape trials from aversive white noise. Half of the subjects were given instructions which gave them the choice of escape or no escape, while the other half of the subjects were given no such choice. Both studies were supported by the results of the present experiment. The use of choice instructions appears to be equivalent to giving the subject a sense of control over the threatening stimulus.