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The purpose of this study is to present and tests the key factors of knowledge sharing behavior of employees in the SMEs in Malaysia. A survey was designed and interview conducted with employees in the manufacturing companies from Melaka and Johor states. Survey questions designed from the literature to examine employee perceptions of all variables were identified. Data from 305 respondents were used to validate the measures and test our research model. The results of the study show that reward system, culture, trust and technology are the four key factors which influencing the knowledge sharing behavior in the firms. Finally, the recommendation for HR executives are discussed in this research may help the firms in guiding their efforts to build knowledge based firms in Malasia.

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The aim of this study was to examine the influence of leader-member exchange (LMX) from the perspectives of superior as well as subordinates on organizational citizenship behavior (OCB). Self-esteem was also examined as a mediator variable. Data were gathered from a sample of 300 non-supervisory employees and their 118 superiors, that represented banking organizations situated in the Klang Valley of Malaysia. The analysis indicated that superior-LMX had positive impact on OCB, but the impact of subordinate-LMX was not significant. Contrary to what was hypothesized, self-esteem did not influence both superior-LMX and subordinate-LMX relationships with OCB. Key implications of the survey findings both for theory and for practice are discussed, potential limitations are specified, and directions for future research are suggested.