This article has carried out a state-of-the-art survey of the main international publications related to Critical Success Factors (CSFs) and project management performance from 2009 to 2019. The publications were extracted from the databases of the platforms Engineering Village, Web of Science and Scopus. In total, 77 works published in major international journals were selected for the bibliographic review. It was noted that the approaches that stood out in these articles are related to evaluation system, maturity analysis, types of strategies, use of management tools, and project governance process. The research has also identified 19 CSFs most cited in these publications and grouped them into categories. The results showed that a CSF related to human resources – team commitment – was the most cited in the publications. It is expected that the results of this work can contribute to the understanding, expansion and continuous enhancement of research in the field of project management. By producing a database of scientific works and presenting an overview of the needs and challenges that have to be overcome, it should also contribute to providing researchers with a theoretical background for further development in the field.
Purpose: This paper seeks to carry out a bibliometric analysis of scientific research available on the Web of Science platform and related to Critical Success Factors (CSF) and project management performance. Theoretical framework: This study is based on concepts related to project management, particularly Critical Success Factors and project management performance. Design/methodology/approach: To conduct this study, scientific publications were retrieved from the database on the Web of Science platform and analyzed. A statistical and content analysis was carried out using the VOSviewer free software and Excel sheets, as well as the WordArt website (www.wordart.com) to create a keyword cloud. Findings: Results show the importance of the subject matter, which was featured in a large number of publications from 2009 to 2019. Engineering sectors are the main areas that deal with it, especially by presenting models, implementing metrics, critical factors, tools and cases, which are used as a basis for performance studies. Data show that partnership networks need creating with greater integration, collaboration, and exchange between publications developed by researchers in Brazil. Originality/Value: By carrying out a bibliometric analysis based on Critical Success Factors and project management development, it is expected to help understanding and the development of studies and the continuous improvement of research into project management, as well as to contribute to the discussion of the quality of scientific research in the field. Keywords: Project management, Critical Success Factors, Project performance, Bibliometrics.
Dedico este trabalho à minha família: aos meus queridos pais Tácito e Maria Thereza, pelos sacrifícios realizados para que seus cinco filhos pudessem cursar as melhores escolas e universidades; aos meus três irmãos e irmã, Paulo José, Pedro Alberto, Aloysio Vicente e Cristiane, pelos incentivos em todas as horas e por se tornarem as pessoas mais sinceras e honestas que conheço, e por serem, além de irmãos, meus melhores amigos.Não posso me esquecer jamais de todas as pessoas que me foram importantes e que, de onde quer que estejam, olham por mim: de minha querida tia Carmem, do irmão marista Mansuetto, da irmã Maria, de meu padrinho Dario Paiva e de meu avô e padrinho Dr. Norival Ferreira dos Santos.Dedico também este trabalho, à minha família de Campinas, e aqui incluo todos os amigos e amigas com quem convivi e convivo, num ambiente de solidariedade, carinho e apoio. iv AgradecimentosEste trabalho não poderia ser terminado sem a ajuda de diversas pessoas às quais presto minha homenagem: Ao meu orientador, Prof. Dr. Olívio Novaski, pela oportunidade, amizade e clareza com que me mostrou os caminhos a serem seguidos.
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