Method: A retrospective survey was conducted with 1084 cases, excluding the unknown cases, from 1308 consultations in FY2019. Survey items included age, gender, consulter, number of uses, treatment status, consultation content, etc. We conducted χ 2 tests, and binomial logistic regression analysis between the content of the consultation and the attributes of the user.Results: e treatment-related content was associated with the following factors: 70s or older, family/relatives only, presence of recurrence/metastasis, rst use, pre-treatment, urinary organs, uterine/ovary, and unknown primary. e body-related content was associated with the following factors: under treatment, post-treatment, no recurrence/metastasis, and digestive organs. e mental health-related content was associated with 30s or younger, 40s-60s, patient only, and second time or more. e social aspects-related content was associated with the following factors: patient only, family/relatives only, no recurrence/metastasis, and breast. Conclusion: e results reveal that associated factors di er by consultation content. ese ndings can be used to prepare for consultation based on the relevant associated factors.