The National Federation of Regional Associations for Coastal and Ocean Observing (NFRA) is the organization charged with building the regional component of the U.S. Integrated Ocean Observing System (IOOS®). Because IOOS is a user-driven system, understanding
the needs of regional stakeholders is fundamental to its success. The job of promoting awareness and use of IOOS data largely falls to the regional education and outreach coordinators, at least for those Regional Associations (RAs) fortunate enough to have one. This article is designed (1)
to describe how the NFRA Education and Outreach Committee originated, (2) to provide suggestions to create a strategic approach to the evaluation of IOOS education and outreach products and programs, and (3) to describe the “lessons learned” from the many collaborations. A case
study related to the Transocean Ltd.-owned/British Petroleum-leased Deepwater Horizon oil spill is described to demonstrate the societal value of RAs and their ability to serve as rapid responders during crisis events.
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