At the onset of COVID-19 in 2020, the world-renowned writer and political activist, Arundhati Roy, signalled that the pandemic is "a portal, a gateway between one world and the next . . . [and] we can choose to walk through it." Roy's views highlight how we can imagine our world anew through reflection in the time of COVID-19. In this article, we examine the epistemological experiences of students enrolled in a course in community-based learning (CBL) at the University of KwaZulu-Natal and consider how CBL during COVID-19 serves as a portal for understanding knowledge that is produced at the nexus between the university and the community. We deemed the Community of Inquiry framework to be a suitable theoretical lens based on its appreciation of the nexus between social (community), teaching (classroom), and cognitive (critical thinking) elements in an online educational experience. Our findings indicate that COVID-19 provides an opportunity for CBL to serve as a portal for understanding how the students' epistemological experiences during the pandemic influenced knowledge production. This is beneficial since university education most often places at the periphery knowledge that students from the surrounding communities bring to the classroom. It is our contention that students bring epistemic value to the university that is not affirmed during the knowledge production process. We conclude that CBL can indeed serve as the gateway for knowledge production between universities and communities during and beyond COVID-19.
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