As stalling is the worst Quality of Experience (QoE) degradation of HTTP adaptive video streaming (HAS), this work presents a stream-based machine learning approach, ViCrypt, which analyzes stalling of YouTube streaming sessions in realtime from encrypted network traffic. The video streaming session is subdivided into a stream of short time slots of 1 s length, while considering two additional macro windows each for the current streaming trend and the whole ongoing streaming session. Constant memory features are extracted from the encrypted network traffic in these three windows in a stream-based fashion, and fed into a random forest model, which predicts whether the current time slot contains stalling or not. The presented system can predict stalling with a very high accuracy and the finest granularity to date (1 s), and thus, can be used in networks for real-time QoE analysis from encrypted YouTube video streaming traffic. The independent predictions for each consecutive slot of a streaming session can further be aggregated to obtain stalling estimations for the whole session. Thereby, the proposed method allows to quantify the initial delay, as well as the overall number of stalling events and the stalling ratio, i.e., the ratio of total stalling time and total playback time.
The introduction of the QUIC (Quick UDP Internet Connections) transport protocol by Google aimed to improve the Quality of Experience (QoE) with web services compared to the prevailing Transport Control Protocol (TCP). Nowadays, QUIC has become the default protocol to communicate between the Google Chrome browser and Google servers and accounts for an increasing share of the Internet traffic. This work investigates whether the promised QoE benefits of QUIC are indeed noticeable for end users or not. A measurement study was conducted for YouTube video streaming in two mobile and two fixed access networks, in which a defined set of videos was streamed back-to-back with QUIC and TCP in randomized order. QoE factors of video streaming (such as initial delay, the visual quality of the video, and stalling) were compared statistically to find significant differences between the streaming over QUIC and the streaming over TCP. Surprisingly, no evidence for any QoE improvement of QUIC over TCP in the context of YouTube streaming could be found.
Measuring and monitoring YouTube Quality of Experience is a challenging task, especially when dealing with cellular networks and smartphone users. Using a large-scale database of crowdsourced YouTube-QoE measurements in smartphones, we conceive multiple machine-learning models to infer different YouTube-QoE-relevant metrics and userbehavior-related metrics from network-level measurements, without requiring root access to the smartphone, video-player embedding, or any other reverse-engineering-like approaches. The dataset includes measurements from more than 360 users worldwide, spanning over the last five years. Our preliminary results suggest that QoE-based monitoring of YouTube mobile can be realized through machine learning models with high accuracy, relying only on network-related features and without accessing any higher-layer metric to perform the estimations.
YoMoApp (YouTube Monitoring App) is an Android app to monitor mobile YouTube video streaming on both application-and network-layer. Additionally, it allows to collect subjective Quality of Experience (QoE) feedback of end users. During the development of the app, the stable versions of YoMoApp were already available in the Google Play Store, and the app was downloaded, installed, and used on many devices to monitor streaming sessions. As the app was not advertised in special campaigns or used for dedicated QoE studies, the monitored streaming sessions of this period compose the data set of a large unsupervised field study. The collected data set is evaluated to characterize current mobile YouTube streaming on both application and network layers. Furthermore, the problems and methodology to obtain QoE results from such unsupervised field study are discussed together with the actual QoE results. Correlations between QoE factors are investigated, and the QoE of clusters of similar streaming sessions is analyzed.
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