Making News at The New York Times is the first in-depth portrait of the nation’s, if not the world's, premier newspaper in the digital age. It presents a lively chronicle of months spent in the newsroom observing daily conversations, meetings, and journalists at work. We see Page One meetings, articles developed for online and print from start to finish, the creation of ambitious multimedia projects, and the ethical dilemmas posed by social media in the newsroom. Here, the reality of creating news in a 24/7 instant information environment clashes with the storied history of print journalism, and the tensions present a dramatic portrait of news in the online world. This news ethnography brings to bear the overarching value clashes at play in a digital news world. The book argues that emergent news values are reordering the fundamental processes of news production. Immediacy, interactivity, and participation now play a role unlike any time before, creating clashes between old and new. These values emerge from the social practices, pressures, and norms at play inside the newsroom as journalists attempt to negotiate the new demands of their work. Immediacy forces journalists to work in a constant deadline environment, an ASAP world, but one where the vaunted traditions of yesterday's news still appear in the next day's print paper. Interactivity, inspired by the new user-computer directed capacities online and the immersive Web environment, brings new kinds of specialists into the newsroom, but exacts new demands upon the already taxed workflow of traditional journalists. And at time where social media presents the opportunity for new kinds of engagement between the audience and media, business executives hope for branding opportunities while journalists fail to truly interact with their readers.

Journalists and technologists increasingly are organizing and collaborating, both formally and informally, across major news organizations and via grassroots networks on an international scale. This intersection of so-called ‘hacks and hackers’ carries with it a shared interest in finding technological solutions for news, particularly through open-source software programming. This article critically evaluates the phenomenon of open source in journalism, offering a theoretical intervention for understanding this phenomenon and its potential implications for newswork. Building on the literature from computer science and journalism, we explore the concept of open source as both a structural framework of distributed development and a cultural framework of pro-social hacker ethics. We identify four values of open-source culture that connect with and depart from journalism—transparency, tinkering, iteration, and participation—and assess their opportunities for rethinking journalism innovation.

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Given both the historical legacy and the contemporary awareness about gender inequity in journalism and politics as well as the increasing importance of Twitter in political communication, this article considers whether the platform makes some of the existing gender bias against women in political journalism even worse. Using a framework that characterizes journalists’ Twitter behavior in terms of the dimensions of their peer-to-peer relationships and a comprehensive sample of permanently credentialed journalists for the U.S. Congress, substantial evidence of gender bias beyond existing inequities emerges. Most alarming is that male journalists amplify and engage male peers almost exclusively, while female journalists tend to engage most with each other. The significant support for claims of gender asymmetry as well as evidence of gender silos are findings that not only underscore the importance of further research but also suggest overarching consequences for the structure of contemporary political communication.

Incremental updates to breaking news stories online have become embedded in newspapers in the 24/7 online era. This article reviews four US metropolitan newspapers, using field observations and interviews to examine how journalists choose breaking news stories and their rationale for these continuous updates. Specifically, the article explores the connection between temporality and authority, positing that journalists use these updates to retain their role as authoritative truth-tellers in relation to audiences, the competition, and their own position in the profession. As newspaper coverage becomes more like local TV, these metropolitan newspaper journalists worry that a breaking news strategy, while potentially necessary, is also questionable and even potentially harmful, but nonetheless pursue it.