Over the past decade, experimental and longitudinal research has shown that psychological flexibility is an important determinant of mental health and behavioural effectiveness in the workplace. These findings have been established using a general measure of this psychological process, the Acceptance and Action Questionnaire–Revised (AAQ‐II). Consistent with Acceptance and Commitment Therapy (ACT) theory, psychological flexibility may demonstrate even stronger associations with variables related to a work context (e.g., job satisfaction) if it were assessed using a measure of the construct that is tailored to the workplace. To test this hypothesis, we first developed such a measure, the work‐related acceptance and action questionnaire (WAAQ). Findings from 745 participants across three studies reveal that the structure, validity and reliability of the WAAQ are satisfactory. As predicted, the WAAQ, in comparison with the AAQ‐II, correlates significantly more strongly with work‐specific variables. In contrast, the AAQ‐II tends to correlate more strongly with outcomes that are likely to be more stable across different contexts (e.g., mental health and personality variables). These findings are discussed in relation to ACT theory.
Practitioner points
Experimental and longitudinal research has shown that psychological flexibility is an individual characteristic that is an important determinant of mental health and behavioural effectiveness in the workplace.
The Work‐Related Acceptance and Action Questionnaire (WAAQ) assesses psychological flexibility as it relates to the workplace.
Psychological flexibility is a useful individual characteristic for practitioners to assess, as it is stable over time, but interventions can also enhance it, and, as a result, improve mental health and behavioural effectiveness in the workplace.
We report a Monte Carlo study examining the effects of two strategies for handling measurement non-invariance – modeling and ignoring non-invariant items – on structural regression coefficients between latent variables measured with item response theory models for categorical indicators. These strategies were examined across four levels and three types of non-invariance – non-invariant loadings, non-invariant thresholds, and combined non-invariance on loadings and thresholds – in simple, partial, mediated and moderated regression models where the non-invariant latent variable occupied predictor, mediator, and criterion positions in the structural regression models. When non-invariance is ignored in the latent predictor, the focal group regression parameters are biased in the opposite direction to the difference in loadings and thresholds relative to the referent group (i.e., lower loadings and thresholds for the focal group lead to overestimated regression parameters). With criterion non-invariance, the focal group regression parameters are biased in the same direction as the difference in loadings and thresholds relative to the referent group. While unacceptable levels of parameter bias were confined to the focal group, bias occurred at considerably lower levels of ignored non-invariance than was previously recognized in referent and focal groups.
Despite frequent references to "the changing nature of work," little empirical research has investigated proposed changes in work context perceptions. To address this gap, this study uses a cross-temporal meta-analysis to examine changes in five core job characteristics (e.g., task identity, task significance, skill variety, autonomy, and feedback from the job) as well as changes in the relationship between job characteristics and job satisfaction. An additional analysis of primary data is used to examine changes in two items related to interdependence. On average, workers perceived greater levels of skill variety and autonomy since 1975 and interdependence since 1985. In contrast, the results of a supplemental meta-analysis did not support significant changes in the association between the five core job characteristics and satisfaction over time. Thus, although there is some evidence for change in job characteristics, the findings do not support a change in the value placed on enriched work. Implications for researchers and organizations navigating the modern world of work are highlighted.
This study explores direct and indirect relationships between involvement in formal training and development events, employee attitudes and withdrawal responses including turnover intentions and neglectful behavior for those employed in small and medium-sized enterprises (SMEs). Questionnaire data were obtained from 185 staff employed in a diverse range of SMEs. Our results suggest that employees that participate in more training and development events are less likely to be considering leaving their employer and less likely to engage in neglectful behavior. However, the analysis revealed that the effects of participation in formal training and development are fully mediated by perceptions of organizational support and job satisfaction. In contrast to results from studies in large organizations, affective commitment was not found to be an influential determinant of employee exit intentions or neglect.
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