No abstract
Recent changes in the nature of work initiated by the emerging “post-industrial"? society have rekindled a multidisciplinary interest in trust. In view of these developments the issue of intra-organisational trust is addressed in terms of a model of trust. The validity of an aspect of this model, in respect of the proposed facilitators of trustworthiness, is empirically tested in a South African financial institution. Results of this test are then compared with the results of a similar and recent study also undertaken in a South Africa context.<p> <strong>Opsomming</strong> <br>Onlangse veranderinge in die aard van werk wat voortspruit uit die opkomende nywerheidwese, het ‘n multidissiplinêre belangstelling in vertroue tot gevolg gehad. In die lig hiervan is die kwessie van ’n interdissiplinêre vertroue as model vir vertroue ondersoek. Die geldigheid, as oogmerk van hierdie model ten opsigte van die voorgenome aanbieders van vertrouenswaardighed, is aan ‘n proefondervindinglike toets onderwerp in ‘n Suid-Afrikaanse finansiële instelling. Die uitslae van hierdie toets word vergelyk met die resultate van ‘n soortgelyke onlangse studie wat ook in Suid-Afrikaanse verband onderneem is
An opportunity recently arose in a South African organisation currently undergoing drastic structural changes to assess the effects of these changes on the trust relationship between employees and those to whom these employees report. Two studies form the focus of this article. The first one was undertaken prior to the announcement of the restructuring programme. Some 13 months after the restructuring was announced and 10 months after it had commenced, a similar study focusing on trust was undertaken. In this paper the major findings of the two studies on the trust relationship in the organisation are compared.<p> <strong>Opsomming</strong> <br>Die geleentheid het onlangs ontstaan om die effek van hierdie veranderinge op die vertrouensverhouding tussen werknemers en diegene aan wie hulle rapporteer binne ‘n Suid-Afrikaanse organisasie wat tans drastiese strukturele veranderinge ondergaan, te beoordeel. Hierdie artikel fokus op twee studies. Die eerste een is onderneem net voor die aankondiging van die herstruktureringsprogram. Ongeveer 13 maande na die herstrukturering aangekondig is en tien maande na dit ‘n aanvang geneem het, is ‘n soortgelyke studie oor die vertrouensverhouding onderneem. In hierdie artikel word die belangrikste bevindings van die twee studies met betrekking tot die vertrouensverhouding vergelyk en die resultate bespreek
Over the last two decades the rate of social change has been so rapid that there are those who have announced the arrival of a whole new era. For this special edition of the South African Journal of Industrial Psychology, this paper examines some of these changes, as they are unfolding over two fronts. Firstly, the extent of change in respect of the transformation of work is considered. Secondly the manner in which employees are responding to these changes is examined. These changes are then related to the phenomenon of organisational trust and the importance of organisational trust within contemporary society. Opsomming Sosiale verandering oor die afgelope twee decades het teen so ‘n tempo plaasgeving dat sommige beweer dat ‘n nuwe era aangebreek het. Met die oog op hierdie spesiale uitgawe van die South African Journal of Industrial Psychology/ Suid Afrikaanse Tydskrif vir Bedryfsielkunde verken hierdie artikel sommige van die veranderinge soos wat dit veral op twee fronte ontvou het. Eerstens word gekyk na die omvang van die transformasie van werk. Tweedens word die wyse waarop werkers op hierdie transformasie reageer, ondersoek. Hierdie veranderinge word daarna in verband gebring met die verskynsel van vertroue in organisasies asook met die belangrikheid van sodanige vertroue in die huidige tydsgewrig.
Over the last decade the phenomenon of trust, within andbetween organisations, has been the focus of increasing attention, on both an international and national level. This has resulted in a substantial growth in the body of knowledge surrounding organisational trust. The SA Journal of Industrial Psychology now continues this trend by gathering a number of papers from various parts of Europe and South Africa in this special edition focusing on organisational change and trust. Not only do these papers come from different parts of the world, but they also indicate the multi-disciplinary nature of organisational change and trust, as there are Psychologists, Social Psychologists, Industrial Psychologists, Management Scientists, Philosophers and Sociologists amongst the contributors
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