Purpose: The purpose of this paper is to investigate the relationship between tax arrears and socio-psychological demographic factors on individual taxpayers as well as macroeconomic factors in Malaysia.Design/methodology/approach: In this study, using proprietary data from Inland Revenue Board of Malaysiaonindividual income tax returns for the yearof2004 through 2012, the authors runapanel data fixed effect model analysis to examine the impact of socio-psychological demographic factors such as age, gender, marital status, income level, occupational sector, place of residence of individual tax payers as well macroeconomic factors such as real GDP, inflation and economic growth on tax arrears in Malaysia. Findings: We find that, by and large, older male taxpayers in big towns, with high incomes, tend to accumulate tax arrears. Tax arrears are also significantly affected by real GDP, but not by marital status or occupational sector. Originality/value: To the best of our knowledge, this is one the few studies that uses individual tax returns data to study determinants of tax arrears. © Emerald Publishing Limited 1359-0790.
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