SERVQUAL model is a popular remarkable tool for assessing the quality of educational services. The main of this research is exploring lived Experiences of Management Intern Nursing Students in the Clinical Settings of the Quality of Educational Services Using the SERVQUAL Model. Methods: This is a qualitative study was conducted by using a phenomenological approach. The study population consisted of the 8th semester nursing students spending management internships in the wards of teaching hospitals of Zabol and Zahedan located in southeastern Iran. The study participants were selected by using both the convenience sampling and the purposeful sampling. The participants were 22 eligible students. Interviews were conducted in a secluded and open environment for collected data. Results: The analysis results of the interviews can be divided into five main themes and 15 subthemes. Main themes are Conflict over physical resources, the inadequacy of facilities and equipment, Lack of coordination among employees, Challenges of responsiveness in the ward, Conflict in confidence, Double empathy. Conclusion: It is therefore recommended that research to be conducted in several teaching hospitals with different facilities at the same time in order to generalize the results.
Background: Fertility is one of the main components of population growth. Knowing the fertility level of any society is important in assessing the economic and social conditions. Aim: To determine the attitude and practice of Zahedan women towards childbearing. Methods: This descriptive-analytical study was performed on 400 Iranian married women aged 15-38 years in Zahedan. Data were analyzed by SPSS 11.5 software. Descriptive statistics methods and analytical statistics methods were used. Results: The mean and standard deviation of the current number of the research units’ children was 2.54 ± 1.54 children. Regarding the tendency to increase the number of children, 65.8% of women and 66% of their spouses tended to have another child and the average number of their preferred children was 3.49 ± 1.44. Other results showed that the majority of the subjects (72.50%) had a moderate attitude towards childbearing. Conclusion: Considering that more than half of women wanted to have another child and the majority of them had a moderate attitude towards childbearing, this shows a positive attitude toward childbearing. On the other hand, it should be noted that government interventions alone can not be a solution to prevent declining population growth, and in this regard, public acceptance and cooperation can also play an important role. Keywords: Attitude, Performance, Childbearing, Women
Objective: Nowadays, human relationships with the organizations are among the most important issues and organizational problems which can direct the organization to the crash point. Emotional intelligence (EI) has extensively influenced the work-related behaviors such as teamwork, expansion of the talents, innovation, service providing quality, and customer loyalty and can lead to job satisfaction and organizational commitment. Therefore, according to the effects that EI can exert on the organizational commitment and productivity of the organization, the present study has been conducted with the objective of surveying the relationship between EI and organizational commitment.
Methods:The present study is a cross-sectional descriptive-analytical research which has been conducted on 160 individuals from Zahedan Medical Sciences University staff who were selected based on a random method in 2016. To gather the information, a three-part questionnaire was applied the first part of which was connected to the demographic characteristics; the second part was related to the EI standard questionnaire; the third part was pertaining to the organizational commitment standard questionnaire. Data were analyzed by taking advantage of SPSS 19 and descriptive statistics, Pearson correlation, variance analysis, and independent t-test.
Results:The results of the present study indicated that the individuals' average age was 36.54±10.03, 98 individuals were women, 137 individuals were married. The individual's total mean score in EI was 114.11±14.07 which has been reported to be high, according to the questionnaire ranking and the organizational commitment total mean score was 75.19±7.7. In the present study, the relationship between EI and organizational commitment was found to be statistically significant (p=0.005).
Conclusion:The results obtained in the current study are consistent with the results obtained from the cited studies, and there was a significant relationship between EI and organizational commitment.
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