Purpose -The aim of this study is to investigate some factors that have an influence on employee retention. Based on the literature and previous research, both employee and organisational factors are taken into account. Design/methodology/approach -Data were collected by means of a questionnaire that was distributed on a voluntary basis in professional organisations and among employees, both electronically and in hard-copy, during 2008-2009. The study sample consisted of 972 employees, mainly clerks, from diverse profit and social-profit organisations. Findings -The results show that when organisations want to retain their employees it is important to pay attention to the learning of employees. Letting people do more and learn more of what they are good at will encourage them to stay with the organisation. Results concerning the selected employee variables show that only age has a significant relationship with retention. Regarding the intention to stay, there exists a positive relationship between age and retention. Research limitations/implications -A limitation of this study is that both employee as organizational factors are measured through the perceptions of employees. The response set of subjects when responding to self-report measures could therefore be the result of a temporary mood, or could be the result of what may be considered as socially appropriate by the participants. Another limitation is that the questionnaire was voluntarily completed by the respondents; the researcher had therefore no information about the non-respondents. Originality/value -The paper focuses on the factors influencing employee retention.

In our continuously changing society, a need for updating one's skills and knowledge puts pressure on safeguarding the labour market position of low-qualified employees. However, prior research and official statistics show that employees with a lower level of education tend to participate less in training than highly-educated individuals. This limited participation is associated with employers offering fewer opportunities to low-qualified employees, but also with the fact that low-qualified employees themselves might be less willing to participate. In other words, their learning intentions are assumed to be weaker and more restricted than the learning intentions of highly-educated employees. The article reports on a quantitative survey research on the learning intentions of 406 low-qualified employees. The results showed that employees who participated in formal job-related learning activities during the last 5 years had a stronger learning intention than those who did not. Next, the results of the stepwise regression showed that selfdirectedness, financial benefits, self-efficacy, and autonomy were significant positive predictors of the learning intentions of low-qualified employees. Also, the limited number of possibilities or opportunities to learn was not significant. The results indicated that a learning intention can lead towards the participation in learning activities, but participation is not merely initiated by offering opportunities for learning. Organisational aspects such as job autonomy and financial benefits can stimulate the learning intention of an employee. Finally, regarding the socio-demographic variables, only limited differences were found. In short, employees with no educational qualifications and a full-time contract had the lowest intention to learn.

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PurposeWhile the professional learning of high‐qualified employees has received a lot of attention, research that focuses on low‐qualified employees is limited. The purpose of this study is to investigate the learning intention of low‐qualified employees as a proximal determinant of their actual participation in learning activities.Design/methodology/approachThis study applied a mixed method approach. The quantitative part of the section applied a cross‐sectional survey design. In total 673 low‐qualified participants completed the questionnaire. Regression and ANOVA analyses were calculated to answer the research questions. For the qualitative part of this study, 14 low‐qualified employees were interviewed. These interviews were transcribed and encoded by means of descriptive coding and open coding, and split up into different categories using NVivo 8 software.FindingsThe results show that self‐directedness in career processes and financial satisfaction are positively related to the learning intentions of low‐qualified employees. The qualitative part of the research shows that low‐qualified employees primarily relate learning to formal learning activities, and that learning has a negative connotation for them due to prior negative experiences related to school learning.Research limitations/implicationsThe quantitative part of the research only considers formal learning, whereas the qualitative part of the research also allowed a discussion of informal learning experiences. Because of the negative connotation that low‐qualified employees attach to learning, it seems that semi‐structured interviews did not yield as much information as expected.Originality/valueBesides investigating possible antecedents of low‐qualified employees' learning intentions, this research also explores what learning means for this group of employees, who traditionally have an educational background that is filled with negative experiences.