This tightly focused qualitative study led to the development of design principles for a prototype system, increasing the likelihood of user acceptance and improving its effectiveness.
This paper describes findings from a research inquiry into the lived experience of homelessness in Peel, a suburban region located in the Greater Toronto Area in Ontario, Canada. It is informed by a collaborative project undertaken by members of the Faculties
We present an institutional ethnography of hospital-based psoriasis day treatment in the context of evaluating readiness to supplement services and support with a new web site. Through observation, interviews and a critical consideration of documents, forms and other textually-mediated discourses in the day-to-day work of nurses and physicians, we come to understand how the historical gender-determined power structure of nurses and physicians impacts nurses' work. On the one hand, nurses' work can have certain social benefits that would usually be considered untenable in traditional healthcare: nurses as primary decision-makers, nurses as experts in the treatment of disease, physicians as secondary consultants, and patients as co-facilitators in care delivery processes. However, benefits seem to have come at the nurses' expense, as they are required to maintain a cloak of invisibility for themselves and for their workplace, so that the Centre appears like all other outpatient clinics, and the nurses do not enjoy appropriate economic recognition. Implications for this negotiated invisibility on the implementation of new information systems in healthcare are discussed.
When working on social justice issues, it is easy to become overwhelmed by the problems faced. To maintain morale, it helps to be creative, have fun, and see results. In the spring of 2006, we were able to bring together a group of people to document, first hand, the daily experience of being homeless in the City of Toronto. Using photography and story telling, we were able to give voice to a population not often heard. Our powerful images reached out to the public through events and publications. This resulted not only in great coverage and discussion of the important issues we were addressing, but also in a successful and rewarding group project that benefited group members in many ways.
If telling the truth is considered vital to research methodology, what happens in methodological spaces where “telling the truth” is futile? In this article, we examine the limitations, possibility, and even desirability of normative forms of empirically verifiable truth-telling and the potentialities for storied or fabulated truths with regard to knowledges that have historically been dismissed by their audiences as unreliable and even deceptive. To do so, we draw from critical theory, and Deleuzian theory in particular, to offer a detailed theoretical framework for understanding the notion of fabulated truth. We then turn to our own research to describe a project that embraced the potential of fabulation as a deeply generative methodological practice in regard to better understanding experiences of trauma. This project, which involved working alongside people with intellectual disabilities who have survived institutional incarceration, used fluid arts-based methods to help engage the affective force of trauma to story multiple truths about an otherwise unspeakable history.
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