I take this oppOliunity to express my profound gratitude and deep regards to my supervisor, Dr. Nadianatra bt Musa for her exemplary guidance, monitoring and constant encouragement throughout the course of this thesis. Thc blessing, help and guidance given by her time to time shall carry mc a long way in the joumey of life on which I am about to embark.I also take this opportunity to express a deep sense of gratitude to Prof. Dr. Wang Yin Chai, for his cordial support, valuable infOlmation and guidance, which helped me in completing this task through various stages.Lastly, I thank almighty, my parents, brother, sisters and friends for their constant encouragement, without their encouragement this assigmnent would not be possible.iii Table of Conte nts ACKNOWLEDGMENT.
Information Technology (IT) is widely used in teaching, learning, and administration in higher education institutions. The managers of those institutions are more aware that IT is a strategic tool for their institutions. Therefore, Information Technology Governance (ITG) is getting more attention from the practitioner and researcher, given the need to govern IT, extending the organization's strategy and objectives into IT. ITG helps to set clear expectations, gain participation, open communications, establish accountability and provide executive management oversight. Hence, it is essential to consider ITG and its alignment with higher education institutions' business strategies. ITG has been challenging for years, and research has grown substantially. However, the research found the existence of a gap between theoretical frameworks and practices. Current ITG research primarily focuses on hard governance (structure, processes), but soft governance (behaviour, collaboration) is equally important and might be crucial to close the gap. This study aims to identify the factors contributing to ITG adoption's success in higher education institutions in Malaysia. Although yet to be tested, a study adopting the proposed framework is anticipated to enable Higher Education Institution (HEI) to improve the best practices or processes to deliver good service quality.
Recently, the Internet is accessible by the children in the rural area. The purpose of this paper is to understand what affects their true information findings based on the analysis of the survey. Data collection is obtained from the secondary school students (N=237) in Serian, a rural area of Sarawak. A self-administered questionnaire was conducted in three public secondary schools to obtain a socio-demographic profile, language usage, medium of assistance required, Internet access platforms and Internet content exposure. Logistic regression model tested the parent's educational level, Internet availability at home, English usage when online and mobile device easiness for learning in explaining the respondent's ability to find true information from the Internet. The focus group is able to obtain true information from the Internet if they are able to use English as their main Internet language as well as other factors. Based on the findings, an initial system framework is designed to personalize the children's Internet access.
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