This study examines the effect of corporate governance and ownership structure on the company's financial performance. Good corporate governance is proxyed by the proportion of independent commissioners, while the ownership structure is proxyed by the proportion of institutional and managerial ownership. Financial performance indicators are measured by Return on Equity (ROE) and Return on Assets (ROA). The sample used was 22 companies from a population of 54 property companies and public real estate that were publicly traded on the Indonesia Stock Exchange and obtained a total of 110 observations for the period 2011-2015. The sample is determined using the purposive sampling method. This study uses multiple regression analysis and is processed using SPSS. The results showed that there was a significant negative effect between the proportion of independent commissioners and institutional ownership of financial performance as measured by ROE. However, managerial ownership was found not to have a significant effect on financial performance as measured by ROE. Other results indicate that the proportion of independent commissioners, institutional ownership, and managerial ownership has a positive and significant effect on financial performance measured using ROA.

Purpose The purpose of this paper is to investigate the reciprocal relationship between profitability and capital structure and its impacts on the corporate values of manufacturing companies in Indonesia. Design/methodology/approach This research is a quantitative research using the general structural component analysis as the analysis tool. This research involved a number of manufacturing companies registered in the Indonesia Stock Exchange in 2008‒2015 period. Findings Profitability has a negative significant influence on capital structure, indicating that profitability is a determining factor upon the corporate capital structure. This finding also implies that the improvement in profitability in the forms of return on investment, return on equity and net profit margin triggers decrease in the proportion of debt within the capital structures of manufacturing companies registered in BEI or Indonesia Stock Exchange. Originality/value Previous research only addressed the one-way correlation between profitability and capital structure, whereas this research measured the two-way correlation and reciprocal relationship at the same time. This research measured the influences of profitability and capital structure on the corporate value, in order to find a consistent finding that has not been yet obtained in previous research. This research also attempted to find out whether the use of the same variables within different time and setting (in Indonesia) leads to different results. The inconsistent findings also motivate the researcher to re-explore the reciprocal influence of corporate profitability on corporate capital structure and its effect toward the corporate value.

This research aims to investigated the effect of e-service quality as independent variabel on e-customer satisfaction and e-customer loyalty as dependent variabel. This research is a quantitative approach with type of explanatory research. The data used are primary data obtained by distributing questionnaires directly to user mandiri online in six cities, namely Jember, Situbondo, Probolinggo, Bondowoso, Lumajang, Banyuwangi,. Purposive sampling are used as sampling method in this study.115 respondent are collected. Data analysis use Structural Equation Model (SEM ). The conclusion show that online service quality have positive effect and significant on e-satisfaction and e-loyalty mandiri online user's. ABSTRAKPenelitian ini bertujuan untuk mengetahui bagaimana pengaruh kualitas layanan online yang diberikan sistem mandiri online terhadap kepuasan serta loyalitas para penggunanya. Penelitian ini masuk dalam kategori penelitian penjelasan hubungan antar variabel atau yang biasa disebut explanatory reseearch dengan pendekatan kuantitatif. Data primer digunakan pada penelitian ini yang didapat dengan menyebarkan kuesioner secara langsung kepada pengguna mandiri online di enam kota yaitu Jember, Lumajang, Bondowoso, Situbondo, Banyuwangi, Probolinggo. Metode pengambilan sampel adalah purposive sampling sebanyak 115 responden. Metode analisis SEM dengan bantuan PLS digunakan untuk analisis data pada penelitian ini. Penelitian ini mengkonfirmasi penelitian terdahulu, bahwa kualitas layanan online terdapat pengaruh yang positif serta signifikan terhadap kepuasan dan loyalitas pengguna sistem mandiri online.

The purpose of this review is to find out the amounts of profit, company size, and dividend policy which can influence the company's value. LQ45 which is listed in Indonesian Stock Exchange is in the year of 2015 -2018. This research is using Explanatory Research with quantitative approach. The sampling technique is using purposive sampling. Profitability is a financial method used to gauge company's profit. Company's profit that comes from sales and investment return, can influence the company's size. The company's scale is an important information, used by investor who wants to invest their wealth to the company. The magnitude of company can influence dividend return. Company's profit can affect the size of company and dividend return. It can be reflected in the increasing of company' value. The performance of company can be a parameter used by investor to do an investment or funding to the company.

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