Inclusion education policy is still considered not optimal in terms of its management and implementation. The purpose of this study is to determine the supporting and inhibiting factors in the policy of inclusive education in North Jakarta Sunter Jaya 03 public elementary schools, as well as what efforts or solutions have been attempted by school principals and teachers to overcome these problems. Based on the results of observations, documentation, and interviews, it can be seen that the supporting factors of the inclusive education policy in primary schools are the collaboration between school principals, teachers, education offices, and the community to support the implementation of inclusive education program. Although the implementation of inclusive education in primary schools still finds some obstacles, the principal, teachers, education offices and the community continue to work together to improve management and implementation in order to provide appropriate solutions and services for students in general and children with special needs. as an effort to improve the quality of education services in primary schools.
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