Property Management P r o p e r t y M a n a g e m e n t
CRITICAL STRATEGIC ISSUES FOR THE INTEGRATION OF FACILITIES MANAGEMENT INTO THE DEVELOPMENT PROCESSPurpose -This paper identifies the critical strategic issues for the integration of facilities management (FM) into the development process (DP). It explains the factors that limit the integration and recognises the best practices applied in the property development industry in the UK.Design/methodology/approach -The study employs a qualitative research approach through semistructured interviews from the FM and property development industry in the UK.Findings -The study discovered that the recognition of FM in the property development industry is encouraging. However, FM has been given a low priority in the property development industry, resulting in Facilities Managers being inadequately integrated into the development process.Originality/value -The paper suggests that it is imperative to understand these strategic issues to promote best practice in the industry that improve the position of FM in the property development industry.
This paper aims to establish the critical factors for the integration of FM in the development process and to demonstrate the development of the Facilities Management-Development Process (FM-DP) integration framework. The framework will be useful to provide a guideline to enable professionals in FM and/or other professionals in property development industry to optimise the role of FM in the development process. A quantitative approach is adopted in which a statistical analysis was carried out based on the data obtained through the questionnaire survey. The purification of the scale was conducted followed by correlation and MANOVA. The results demonstrate that there are 15 factors to optimise the role of FM across eight (8) stages of RIBA Plan of Work 2013. The literature review reveals that FM has been given a low priority in the property development industry, resulting in FM being inadequately integrated into the development process. There are attempts from the industry and academia to integrate FM in the development process. However, there is a lack of evidence showing the establishment of a systematic generic mechanism for FM-DP integration. The research discovered that there are 15 factors to be considered at distinct stages of the RIBA Plan of Work 2013 to fully harness the role of FM in the development process. The establishment of FM-DP integration framework has satisfied the gap that needs to be filled.
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