Since early 2020, the coronavirus pandemic has devastated the quality of life of people worldwide. Malaysia's Covid-19 Movement Control Order (MCO) required all sectors to go online. Since then, purchasing habits have changed. Insufficient information exists in the literature regarding the use of screening health technologies by travellers when visiting tourist attractions. A few domestic visitors initially refused to download MySejahtera applications because they believed it was unneeded and would hinder their trip experience by requiring them to present their MySejahtera status whenever they entered a tourist attraction. The online questionnaire survey method was chosen because it permits the standardisation of quantitative data collection, resulting in easily interpretable data that is internally consistent. The targeted respondents were individuals familiar with the MySejahtera application. The survey only evaluated travellers who downloaded and utilised the programmes. The study revealed that social influence significantly affects the intention to use the MySejahtera application. Friends and family members have a crucial role in promoting the adoption of new technologies. The findings of this study have supplied the Malaysian government with a vital step that must be taken to boost the infectious disease detection system at tourist sites. Several proposals have been made; as a result, one of which is that the government should collaborate with hospitality service providers to increase access to visitor data to track visitors' movements while they are on their visit.
Understanding people's travel fear of the pandemic is essential to helping the tourism business recover after the outbreak. Although a pandemic may cause psychological distress in visitors, little research has been conducted on cautious travel responses, travel fear, and compliance with standard operating procedures (SOP) in the aftermath of a pandemic. Since the first instances of Covid-19 transmission, international travel restrictions have been implemented to reduce the risk of infection. Since the outbreak spread through person-toperson contact, it has resulted in travel and mobility restrictions, community lockdowns, and people staying at home, devastatingly affecting tourism and hospitality. This study investigated the possibility of cautious travel and travel fear concerning an individual's travelrelated pressure when taking precautions such as following standard operating procedures (SOP) and avoiding crowds. The study utilised an online Google form questionnaire to conduct a public survey. The URL link was distributed across multiple social media platforms, including WhatsApp and Telegram groups, Facebook, Twitter, and Instagram, to reach a more geographically diverse audience. Respondents were chosen from those who answered "yes," i.e., those who travel interstate after October 2021, when restrictions on interstate travel were permitted. The results indicated that cautious travel positively correlates with destination crowd avoidance and SOP adherence. However, most participants did not fear travelling during the post-Covid-19. As demonstrated by the results, visitors' propensity to travel cautiously while adhering to SOPs is substantial. Traveling with caution has shown that following SOPs can reduce the risk of infection. Future studies should investigate the government's knowledge of proper planning in the tourism business. In addition, the variable for quality of psychological support must be considered so that tourists can comprehend what they are experiencing and learn how to manage their travel fear. Additionally, there should be health services available for vacationers so that they are more aware of the activities they are participating in while on vacation.
This study intends to investigate the influence of electronic word-of-mouth (e-WOM) in consumer review websites and social media by analysing its effects on expectations and beliefs around the Covid-19 pandemic infectious diseases. According to a previous study, users view information on social media as the primary resource for gaining a broad perspective. However, relatively few research examine people's opinions during global health emergencies and their reactions to online content. This study examined a research model of a framework for online social networking that incorporates tie strength, homophily, and source credibility. Approximately 209 persons responded to an online survey. The findings demonstrated that all hypotheses were accepted. There was a strong relationship between the factors tie strength, homophily, source credibility and people's perceptions toward e-WOM content. The effectiveness of e-WOM has dramatically altered people's perceptions of online information. This demonstrated that most respondents comprehended the suggestion provided on the social networking site to remain indoors to ensure a flattening of the positive case graph. Most respondents responded that they depended on authentic online content throughout the pandemic, indicating that e-WOM delivery during the pandemic was deemed adequate. The results of this study imply that efforts should be made to improve the public's perception of the strength of ties and homophily with social media/websites. The public, who is perpetually concerned about the possibility of catching an infectious disease, could feel less nervous if relevant, credible web content were developed.
Bateq indigenous people have a firm traditional culture. Their adaptation to the forest has given them a deep relationship with nature and a wealth of pure values. However, most people in the Bateq community are shy, unproductive, and have low self-esteem and confidence. They are also not strong enough to face challenges and fear competing. People think that Bateq aborigines depend too much on government help to live. Some Bateq people do not know how to read or write, and they do not speak English well enough to help some international tourists. Aside from that, they do not understand what tourism development is or why it is crucial. As a result, Bateqs' support for tourism development remains unclear. In the context of Taman Negara Pahang (TNP), this study employs thematic content analysis to investigate the attitudes of Bateq aborigines towards support for tourism development. The study used a systematic literature review (SLR) methodology, which consisted of thematically analysing 29 English language comprising tourism and social science journal articles. The SLR technique is the most effective way to uncover information on the issues covered since SLRs allow the paper to incorporate current material and build a firm definition and framework for future study. Many Bateq aboriginals in TNP are unwilling or unable to engage in tourism or other industries. This is because such involvement might be unpleasant and upsetting for them. At the same time, when tourists come to their community, the Bateq aborigines deliver a warm and personalised welcome to the people. Participation in other tourism-related activities demands direct and extended social contact with guests, which many Bateq aboriginals cannot perform. Aside from losing freedom in deciding where to live, the Bateq aborigines are rapidly losing the right to define the long duration of residency in an area.
For a healthy and thriving tourism business, it is crucial to investigate the aboriginal perspective on tourism and their relationship with visitors. It is essential to evaluate how receptive they are to the issue of welcoming tourism development that affects their cultural values and new visitor viewpoints. This study examined Orang Asli Bateq's personality traits concerning their support for Taman Negara Pahang's tourism growth (TNP). Unfortunately, the government's decision to clear land for infrastructure development endangered the orang Asli's ancestral home in the forest. The study utilized an onsite survey and structured questionnaire in fragmented villages inside the jungle that yielded 125 survey replies. The sympathetic understanding and welcoming nature most significantly affected Orang Asli Bateq's attitudes toward the development of the tourism industry. Males and females with various emotional solidarity traits experienced different effects. Findings revealed that Orang Asli Bateq, who possessed an exceptionally welcoming nature, would consider tourists advantageous. The aboriginal community's involvement in tourism-related activities improved their financial situation. In addition, those with a pleasant disposition are more likely to be helpful to tourists in their area. It was discovered that the Orang Asli Bateq prioritized guests' safety in their community. Most had a strong emotional connection and loved interacting with visitors. They might dispel the myth that people avoided interaction with Aborigines by maintaining a cheerful outlook and affection for others. They were inspired by the potential success and wealth their community may experience from the tourism industry. Orang Asli Bateq's attitudes toward the growth of the tourism industry significantly differed from their high agreeableness and extraversion personalities. Further ethnographic research is required to identify the ethnic living conditions and the extent to which they value tourism development that supports their families.
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