The purpose: The purpose of this study was to find the impact of organizational commitment and Job satisfaction on nurses’ job performance.
Methodology: The study conducted at the hospital of Ibn al-Athir and employed a quantitative method by structured questionnaires to collect the data. 200 questionnaires were distributed randomly and only 108 valid surveys likewise; the valid questionnaires have been analyzed by SPSS to exam the impact of organizational commitment and job satisfaction on job performance.
Findings: the results indicated there is a positive and significant impact of Job satisfaction on nurses' performance. However, the three components of organizational commitment, Affective Commitment, Continuance Commitment, and Normative Commitment have a positive and significant impact on nurse's performance. The findings of this research indicate that employees ' job satisfaction and organizational commitment components play a critical role in nurses' performance.
Implications: of this study to enrich the body of literature in the context of Iraq, which is suffering from a lack of studies related to nurses' performance.
Novelty: the study provided useful and valuable recommendations to hospitals to increase nurse performance in the context of Iraq.
The importance of e-service and e-satisfaction in the education sector has increased nowadays due to the COVID 19 pandemic and most of the universities have shifted to electronic platforms to communicate with their students. Some studies had been conducted in Iraq and other developing countries to measure e-service and e-satisfaction in the education sector. the purpose of this study was to investigate the impact of e-service on e-satisfaction among undergraduate students. The survey was conducted at three private universities located in Erbil, Iraq. The study employed a convenience sample and the data was collected using questionnaires. Later, the questionnaire responses were analysed by AMOS after ensuring the validity and reliability of the model. The results showed that the responsiveness and privacy and security had a positive and significant effect on students’ e-satisfaction. On the other hand, efficiency, reliability and ease of use had an insignificant impact on e-satisfaction among students. The results indicated that responsiveness was the most important factor and led to an increase in the e-satisfaction among students. As such, the decision-makers at universities should be concerned and work towards enhancing the responsiveness as well the privacy and security for students.
Organizations should enhance justice in the workplace to increase the satisfaction among employees. The purpose of this study was to examine the impact of organizational justice on job satisfaction among nurses. The study cohort was composed of nurses from 2 public hospitals. A stratified sampling technique was employed to ensure better representation of samples from the 2 hospitals. A total of 184 valid questionnaires from 2 public hospitals were analyzed by structural equation modeling. The results showed that the 3 dimensions of organizational justice, namely distributive justice, procedural justice, and interactional justice, have a positive and significant impact on the nurses' job satisfaction. Distributive justice showed a greater impact on job satisfaction than procedural justice and interactional justice. The supervisors and administrators should be provided with information on how improvement in organizational justice leads to job satisfaction and on-the-job facilitation of employee innovation. The results of this study provide a clear image for hospital administrations about the substantial role of justice in the workplace.
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