The underlying simulations were conducted with their suite of models tools including their long-term least-cost planning program, Gen-X, their market model, UPLAN-NPM, and their regional PLATO data models.

Background Mobile apps have been shown to play an important role in the management, care, and prevention of infectious diseases. Thus, skills for self-care—one of the most effective ways to prevent illness—can be improved through mobile health apps. Objective This study aimed to design, develop, and evaluate an educational mobile-based self-care app in order to help the self-prevention of COVID-19 in underdeveloped countries. We intended the app to be easy to use, quick, and inexpensive. Methods In 2020 and 2021, we conducted a methodological study. Using the ADDIE (analysis, design, development, implementation, and evaluation) educational model, we developed a self-care management mobile app. According to the ADDIE model, an effective training and performance support tool is built through the 5 phases that comprise its name. There were 27 participants who conducted 2 evaluations of the mobile app’s usability and impact using the mobile health app usability and self-care inventory scales. The study design included pre- and posttesting. Results An Android app called MyShield was developed. The results of pre- and posttests showed that on a scale from 0 to 5, MyShield scored a performance average of 4.17 in the physical health dimension and an average of 3.88 in the mental well-being dimension, thereby showing positive effects on self-care skills. MyShield scored highly on the “interface and satisfaction,” “ease of use,” and “usefulness” components. Conclusions MyShield facilitates learning self-care skills at home, even during quarantine, increasing acquisition of information. Given its low development cost and the ADDIE educational design on which it is based, the app can be helpful in underdeveloped countries. Thus, low-income countries—often lacking other tools—can use the app as an effective tool for fighting COVID-19, if it becomes a standard mobile app recommended by the government.

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Background and Aim: Health Information Technology helps individuals prevent COVID-19. Many information technology applications have been developed to prevent Coronavirus infection globally; however, the quality level of these applications is uncertain. This study aims to evaluate the usability of the Mask mobile application, which is designed to fight COVID-19. Materials and Methods:The Mask mobile application is evaluated in two phases in this study. In the first phase, five experts performed the evaluation by Jacob Nielsen's 10 general principles, and in the second phase, 124 participants evaluated the Mask mobile application. Data collection tools were the System Usability Scale (SUS) questionnaire.Results: Mask mobile application was poor in experts evaluating it in terms of error prevention, flexibility, and efficiency. In the user-based test method, the user score of this application was 89 out of 100, which was equal to an excellent ranking and grade A. Conclusion:The results have indicated that the usability of the Mask mobile application to prevent COVID-19 has been excellent. As a result of the study, mobile application developers might improve or modify their existing mobile health application designs to achieve optimal outcomes.

PurposeThe aim of this paper is to develop, test and improve a method that draws upon business process improvement literature and combines it with knowledge management approaches for modeling and analyzing knowledge‐intensive business processes.Design/methodology/approachAnalyzing and integrating previous meta models served in knowledge oriented business process researches, a preliminary meta model was developed for modeling knowledge‐intensive business processes. Then an initial version of Proper Arrangement of Knowledge Management Processes (PAKMP) framework was developed according to the knowledge management processes approaches. Third round of interviews with process 137 members were conducted in order to test applicability and completeness of both preliminary meta model and initial version of PAKMP framework in order to improve them. In addition, a five‐steps analysis method achieved through case study which is based on the application of both final Meta model and PAKMP framework. In fact this five‐steps method was applied in Tehran's Municipality which redounded to improve preliminary meta model and initial version of PAKMP framework and endorsed the applicability of the proposed method in real world.FindingsThis paper has a contribution in enriching the literature related to integrating KM efforts and BPM efforts by presenting a five‐steps analysis method and testing it in a real case. This method considers both KM and business process management points of view.Research limitations/implicationsThe general applicability of the method due to the weak generalization of the single case study is a limitation.Originality/valueThis paper combines the advantages of the business process improvement and knowledge management approaches and suggests a practical method for modeling and analyzing the knowledge management status in knowledge‐intensive business processes. After analysis, managers should put emphasis on improving the arrangement of KM processes for critical knowledge objects which led to improve the performance of knowledge‐intensive business process trough removing KM problems. The paper concludes by suggesting some topics for future research.