At the moment the service is a matter that could be considered to determine the relevant performance of a company. Society in general demand for a given service can satisfy. PT Wahana Ottomitra Multiartha, Tbk is one of the leading finance companies in Indonesia. In operational activities related to improving the integrity of the service, then the PT. WOM Finance applies based services front line or better known as customer service. PT. WOM Finance has implemented knowledge management (Knowledge Management / KM) in organizational systems. In this paper, the authors try to develop several models of knowledge sharing on the environment front line in the PT. Wahana Ottomitra Multiartha, Tbk. Knowledge sharing process is more directed to the front line of new officers who still lack experience in the field. The changing the method of knowledge sharing is expected to produce some changes that lead to better conditions. One of the results of this research is it can reduce the length of time communicating among the old and new frontline personnel.
Fuzzy Tsukamoto is one method that is very flexible and tolerant of existing data. Fuzzy Tsukamoto has the advantage of being more intuitive, accepted by many, more suitable for the input received from humans rather than machines. Microfinance institutions are specialized financial institutions established to provide business development services and community empowerment, either through loans or financing in micro-scale businesses to members and the community, deposit management, and the provision of business development consulting services that are not solely for profit. The purpose of this study is to apply the fuzzy Tsukamoto method to determine the level of financial distress in microfinance institutions in the city of Medan based on the variables Liquidity Ratio, Age Firm, and Cumulative Profitability Ratio, Profitability Ratio, Financial Structure Ratio, Capital Turnover Ratio.
WO Wiwik Pengantin merupakan usaha yang bergerak di bidang jasa perencanaan pernikahan yang menawarkan jasa tata rias, busana, aksesoris, dekorasi, catering, video dan foto pernikahan. Dalam menjalankan usahanya banyak kendala dan permasalahan yang mengikutinya diantaranya kurangnya kemampuan merias pengantin yang sesuai dengan perkembangan zaman, penggunaan bauran pemasaran yang masih menggunakan cara tradisional (word of mouth marketing), kurangnya variasi produk dan jasa yang ditawarkan, serta pengelolahan manajemen keuangan yang masih sederhana. Metode kegiatan pengabdian ini dilaksanakan dalam beberapa tahap yakni ; (1) pelatihan kemampuan merias (2) pelatihan manajemen keuangan (3) pelatihan penggunaan website sebagai media promosi, (4) pemberian alat dan bahan sebagai stimulant, dan (5) pendampingan dalam setiap prosesnya. Pelatihan dan pendampingan memberikan dampak positif kepada usaha jasa rias pengantin mbak wiwik diantaranya meningkatnya kemampuan dan keterampilan merias, meningkatnya pemahaman dan pengetahuan penentuan harga jual yang tepat, dapat memperluas jaringan pemasaran dengan penggunaan website, meningkatnya kualitas dan kuantitas produk serta jasa
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