As the rate of vaccination against COVID-19 is increasing, demand for overseas travel is also increasing. Despite people’s preference for duty-free shopping, previous studies reported that duty-free shopping increases impulse buying behavior. There are also self-reported tools to measure their impulse buying behavior, but it has the disadvantage of relying on the human memory and perception. Therefore, we propose a Brain–Computer Interface (BCI)-based brain signal processing methodology to supplement these limitations and to reduce ambiguity and conjecture of data. To achieve this goal, we focused on the brain’s prefrontal cortex (PFC) activity, which supervises human decision-making and is closely related to impulse buying behavior. The PFC activation is observed by recording signals using a functional near-infrared spectroscopy (fNIRS) while inducing impulse buying behavior in virtual computing environments. We found that impulse buying behaviors were not only higher in online duty-free shops than in online regular stores, but the fNIRS signals were also different on the two sites. We also achieved an average accuracy of 93.78% in detecting impulse buying patterns using a support vector machine. These results were identical to the people's self-reported responses. This study provides evidence as a potential biomarker for detecting impulse buying behavior with fNIRS.
It is very important for consumers to recognize their wrong shopping habits such as unplanned purchase behavior (UPB). The traditional methods used for measuring the UPB in qualitative and quantitative studies have some drawbacks because of human perception and memory. We proposed a UPB identification methodology applied with the brain-computer interface technique using a support vector machine (SVM) along with a functional near-infrared spectroscopy (fNIRS). Hemodynamic signals and behavioral data were collected from 33 subjects by performing Task 1 which included the Buy-One-Get-One-Free (BOGOF) and Task 2 which excluded the BOGOF condition. The acquired data were calculated with 6 time-domain features and then classified them using SVM with 10-cross validations. Thereafter, we evaluated whether the results were reliable using the area under the receiver operating characteristic curve (AUC). As a result, we achieved average accuracy greater than 94%, which is reliable because of the AUC values above 0.97. We found that the UPB brain activity was more relevant to Task 1 with the BOGOF condition than with Task 2 in the prefrontal cortex. UPBs were sufficiently derived from self-reported measurement, indicating that the subjects perceived increased impulsivity in the BOGOF condition. Therefore, this study improves the detection and understanding of UPB as a path for a computer-aided detection perspective for rating the severity of UPBs.
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