Most studies on image restoration concentrate on text analysis of firms and CEOs in the Western context; hence, there is a need to explore similar practices in public organisations or public officials in an Eastern context. This study intends to investigate tactics and methods for repairing the image of public officials in eastern nations, including Indonesia, to fill this void. Visual and thematic analysis was performed on a dataset containing 2,000 Instagram posts from seven public officials in Indonesia. According to our findings, the visual analysis identifies six content kinds, while the thematic analysis identifies ten content types. They constitute image restoration methods, such as compensation, bolstering, corrective action, and shifting the blame, and image recovery strategies, such as reducing offensiveness of event, corrective action, and denial. This study reveals that, contrary to western literature, public authorities in Indonesia tend to employ the method of minimising the offensiveness of an occurrence.
This paper aims to explain the increasing awareness of technology security for adolescent privacy which is currently dominated by Gen Z. Technology is part of human innovation that has become a necessity for the industry as an infrastructure in facing the challenges of industry 4.0. As stated in the Sustainable Development Goals, the 17 goals agreed upon by 193 countries at the United Nations. The technology sector is included in the focus of goal number 9, which is about industry, innovation and infrastructure. The rapid use of technology in various countries has not been accompanied by awareness of privacy security. Indonesia is one of the countries that supports the implementation of SDGs in accordance with Perpres No. 59 of 2017. One of the accelerations in achieving the SDGs is the use of information and communication technology. This research was conducted on high school students in Sekayu, South Sumatra. Aims to reveal the level of awareness of adolescents about the threat of data privacy through smartphone technology. Some applications and programs downloaded on smartphone can access personal data on the cellphone. The results showed that awareness of the threat of spreading privacy through smartphones used by Gen-Z adolescents is still low.
Meningkatnya populasi muslim millennial sebagai wisatawan turut mendorong pertumbuhan industri pariwisata. Pertumbuhan industri wisata ini diikuti oleh ketertarikan muslim millennial untuk mengunjungi negara-negara non-muslim sebagai destinasi wisata. Banyak negara non-muslim kemudian mengusung konsep pariwisata halal. Mereka menyesuaikan fasilitas dan layanan pariwisata sesuai kebutuhan dan karakter para muslim traveler. Penelitian ini fokus pada aspek sosiokultural yang turut andil dalam interaksi antarbudaya traveler dan destinasi yang dikunjungi. Melalui metode kualitatif, penelitian ini akan mengungkap dua hal (1) bagaimana interaksi antarbudaya antara muslim millennial dengan pelaku industri pariwisata halal di negara minoritas muslim (2) bagaimana fenomena adaptasi budaya yang terjalin. Penelitian ini menggunakan pendekatan studi kasus melalui wawancara mendalam dan analisis dokumen sebagai teknik pengumpulan dan analisis data. Narasumber yang dipilih adalah narasumber yang berada pada rentang usia millennial dan gemar berwisata ke negara-negara non-muslim. Studi ini menemukan bahwa para muslim traveler Indonesia memiliki tingkat toleransi dan adaptasi yang baik. Sekalipun konsep wisata halal yang ditawarkan dinegara-negara non-muslim masih terbatas, mereka mampu menikmati pengalaman wisata yang menyenangkan. Adapun beberapa hambatan yang dialami para muslim traveler Indonesia antara lain: culture shock, stereotip terhadap masyarakat Indonesia yang masih muncul, permasalahan kompetensi komunikasi yang disebabkan kendala bahasa.
Almost this past one-year Indonesia has been undergoing global crisis due to COVID-19 pandemic. The weakening of economic sector is caused by the restriction of activity as one form of the supports for the Government in applying health protocol. Many companies of various fields are unable to survive because of undergoing economic contraction. While there are so many companies are having economic contraction, YLEO Indonesia strives. According to one of the distributors, who gains a status as a diamond leader, the income of YLEO increases to 40% during the pandemic. This success is certainly not apart from the role of strategic communication conducted by the company. Moreover, if the company uses social media as one means or channel of communication in conveying education, promotion and interaction with its audience. This research aims at understanding the utilization of social media as a means of communication adopted which supports the business activity of YLEO. The method employed is qualitative descriptive in the form of in-depth interviews as the data collection technique, and content analysis. The summary of this research is the management and utilization of social media as important parts of the company because they are able to encourage the involvement of the audience in various activities in order to further know and understand the expectation and message relevancy which are conveyed to the audience.
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