The procedures commonly employed for quality assurance in higher education are designed as if the endeavour were a technical process, whereas it may be more useful to view it as a political process. For example, quality assurance requires making choices among competing conceptions of quality, and in so doing privileges some interests over others. Moreover, some stakeholders tend to be given a greater voice than others in the design and implementation of quality assurance. The author concludes that rather than denying the political nature of quality assurance, it would be better to accept Morley’s claim that quality assurance is “a socially constructed domain of power”, and design procedures for it in a way that is appropriate for a political process. It is suggested that employing the “responsive model” of evaluation could make quality assurance more effective in improving educational quality. In the responsive model, evaluation is deemed to be a collaborative process that starts with the claims, concerns and issues put forth by all stakeholders.
This article examines the relationship between community colleges and universities in Canada and the United States based on increased involvement of community colleges in offering baccalaureate programs. The article employs a theoretical framework borrowed from the study of jurisdictional conflict between professions. After considering the types of possible and occurring jurisdiction settlement over baccalaureate preparation between universities and community colleges, the author concludes that the older, simplistic criterion—based on credentials awarded—that defined the division of labor between postsecondary sectors should be replaced with newer, more complex and multifaceted criteria that relate to program and client characteristics.
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