With the systematic archiving of qualitative data emerging as a distinct possibility in Australia, both the practices of qualitative research and how subsequent outputs are ‘used’ are coming under increased scrutiny and reflection. Drawing on a series of focus groups with qualitative researchers, this article critically explores the meanings ascribed to qualitative research practice and the perceived challenges posed by contemporary innovations in data management, access, and analysis through electronic archiving. The accounts presented provide much needed insight into key debates (and divergences) within the qualitative community regarding the values and meanings of qualitative practice, but also how contemporary innovations may come to challenge these core values.
Much of the research on the delivery of advice by professionals such as physicians, health workers and counsellors, both on the telephone and in face-to-face interaction more generally, has focused on the theme of client resistance and the consequent need for professionals to adopt particular formats to assist in the uptake of the advice. In this article we consider one setting, Kid's Helpline, the national Australian counselling service for children and young people, where there is an institutional mandate not to give explicit advice in accordance with the values of self-direction and empowerment. The article examines one practice, the use of script proposals by counsellors, which appears to offer a way of providing support which is consistent with these values. Script proposals entail the counsellors packaging their advice as something that the caller might sayat some future time -to a third party such as a friend, teacher, parent or partner, and involve the counsellor adopting the speaking position of the caller in what appears as a rehearsal of a forthcoming strip of interaction. Although the core feature of a script proposal is the counsellor's use of direct reported speech, they appear to be delivered not so much as exact words to be followed, but as the type of conversation that the client needs to have with the third party. Script proposals, in short, provide models of what to say as well as alluding to how these could be emulated by the client. In their design, script proposals invariably incorporate one or more of the most common rhetorical formats for maximizing the persuasive force of an utterance such as a three-part list or a contrastive pair. Script proposals, moreover, stand in a complex relation to at East Tennessee State University on June 13, 2015 dis.sagepub.com Downloaded from 4 Discourse Studies 13 (1) the prior talk and one of their functions appears to be to summarize, respecify or expand upon the client's own ideas or suggestions for problem solving that have emerged in these preceding sequences.
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