Trust-based e-assessment systems are increasingly important in the digital age for both academic institutions and students, including students with special educational needs and disabilities (SEND). Recent literature indicates a growing number of studies about e-authentication and authorship verification for quality assurance with more flexible modes of assessment. Yet understanding the acceptability of e-authentication systems among SEND students is underexplored. This study examines SEND students’ views about the use of e-authentication systems, including perceived advantages and disadvantages of new technology-enhanced assessment. This study aims to shed light on this area by examining the attitudes of 267 SEND students who used, or were aware of, an authentication system known as adaptive trust-based e-assessment system for learning (TeSLA). The results suggest a broadly positive acceptability of these e-authentication technologies by SEND students. In the view of these students, the key advantages are the ability of proving the originality of their work, and trust-based e-assessment results; the key disadvantages are the possibility that the technology might not work or present wrong outputs in terms of cheating.

The TeSLA project, with its new, innovative approaches for e-assessment, offers a great possibility for increasing the educational equality and making higher education studies available for all. It has been estimated that 10-15% of students in higher education institutions have some disabilities or special educational needs. At online universities or in online programmes, the number is even higher. These numbers emphasise the importance of the universal design for learning as a leading principle while developing the digital learning environments and e-assessment procedures. In this chapter, we describe the key elements of ensuring the accessibility of the TeSLA e-assessment system during the TeSLA project. In the cooperation among seven universities participating in TeSLA pilots, different national or institutional rules and ways of meeting the students' individual needs have been recognised. The main goal of the project, in terms of accessibility, has been developing an instrument that is accessible and easy to use for all types of students. We also discuss technical and pedagogical solutions that support use of the TeSLA e-assessment system by diverse students.

Information and communication technology (ICT) has made higher education available to many students in a new way. The role of online learning in higher education institutions (HEIs) has grown to an unprecedented scale due to the COVID-19 pandemic. The diversity of higher education students has increased, and accessible solutions are needed. New European and national regulations support these trends. The research reported in this paper was conducted in Finland, which is one of the leading European countries in terms of high technology and digitalisation. The aim of this research is to explore the accessibility of all Finnish HEIs’ (N = 38) landing pages based on Web Content Accessibility Guidelines (WCAG 2.1). The situations before and after recent legislation are compared. Previous studies have shown that HEIs’ landing pages typically have many accessibility errors. Unlike previous studies, this study considered the types of accessibility errors at a detailed level to support HEIs’ development and implementation of accessibility standards. A combination of two automated accessibility testing tools was used, and the performance of individual tools was analysed. The results show that HEIs’ landing pages are not accessible and there are enormous differences between institutions. Two clusters of HEIs were found: one with good accessibility in terms of WCAG 2.1’s four principles (perceivable, operable, understandable, and robust), and one with poor accessibility. On half of the HEIs’ landing pages with poor accessibility, the number of errors increased even given the binding nature of the law. Obviously, there is still work to be done. Implications for practice are also discussed.

E-authentication is one of the key topics in the field of online education and e-assessment. This study was aimed at investigating the user experiences of students with special educational needs and disabilities (SEND) while developing the accessible e-authentication system for higher education institutions. Altogether, 15 students tested the system (including instruments for face recognition, voice recognition, keystroke dynamics, text style analysis and anti-plagiarism), developed as part of the TeSLA project. Students also completed pre-questionnaires and post-questionnaires and attended individual interviews. The findings reveal positive expectations and experiences of e-authentication. Students believed that the e-authentication system increased trust and, thus, diversified their possibilities for studying online. Students found some challenges and emphasized that the e-authentication system should be reliable and easy to use. The possibility to use different kinds of instruments was perceived as an important feature. Students’ willingness to use these instruments and share their personal data for e-authentication varied due to their disabilities or individual preferences. The results suggest that students should have options for what kind of e-authentication they use.

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