The 11th sustainable development goal highlights the importance of making our cities more inclusive. For that, planning processes should become more engaging and empower citizens to actively participate in designing their environments. However, the COVID-19 crisis exposed inequalities and posed challenges to communal activities due to restrictions on face-to-face activities. These constraints brought many researchers and practitioners to rethink the process of co-designing workshops, putting digitalization in the spotlight. The present study consists of a systematic literature review focusing on understanding how digital technologies affect participatory approaches in urban design and how they have evolved since the 1990s. Also, it investigates the correlation between levels of participation and interaction in different types of collaborative design workshops held in communities. We found that many authors have been developing new methodologies and digital tools aiming to digitalize the co-designing experience through mediation. However, there is no evolutionary evidence of tools in the field creating bridges between digitalization, participation, and interaction. We argue that a research agenda is required to produce more sophisticated tools to tackle social barriers and support inclusive design towards sustainable urban development patterns.
scite is a Brooklyn-based organization that helps researchers better discover and understand research articles through Smart Citations–citations that display the context of the citation and describe whether the article provides supporting or contrasting evidence. scite is used by students and researchers from around the world and is funded in part by the National Science Foundation and the National Institute on Drug Abuse of the National Institutes of Health.