PurposeThe purpose of the study is to evaluate certain characteristics of the videos of the software Koha and DSpace posted on YouTube. Since YouTube has the potential to provide the content creator to share their knowledge and experience through their content which has become much more beneficial to the information seeker. Nowadays, people search for queries or tutorial videos on YouTube very often to earn a better understanding of the term. Sentiment analysis of the viewers' opinion of the videos is another purpose of this study.Design/methodology/approachDataset for evaluating the characteristic of the videos of Koha and DSpace was extracted by using Webometric Analyst by creating YouTube API. Once retrieval of data was completed, a manual verification was enhanced to filter out spam videos unrelated to the scope. After the confirmation of authentic relatable videos, seeking the video's id as query, the comments per video were extracted using Webometric Analyst. For opinion mining, the Parallel Dots API web service was used in Google Sheets as an addon function. The sentiment, multilingual sentiment, emotion, intention and word frequency of the viewers' opinion was examined with the help of certain default functionalities.FindingsWebometric Analyst extracted a total of 461 and 397 videos of Koha and DSpace, respectively, uploaded on the YouTube platform. The findings of the study indicate that the growth rate of videos on Koha is decreasing, while the number of videos uploaded on DSpace is gradually increased in the last 10 years. The highest number of videos posted in 1–20 min duration category with mostly high definition (HD) with standard YouTube license and prominently in the English language. The sentiment analysis of the total extracted comments on Koha and DSpace videos found to be 2043 and 862 comments, respectively, among whom “Positive” comments are mostly found and with “Happy” emotion can be highly detected with most supportive “Feedback” intention on both Koha and DSpace videos. The top word frequency signifies that the users of both the software are using the comments section of the videos on YouTube to ask and provide troubleshooting help to each other.Research limitations/implicationsThe present study has some limitations too; the dataset for the study includes only those videos whose title, description or keywords sections had the query terms “Koha” or “DSpace” there are chances that some videos would have been left out from the dataset related to these software.Originality/valueThis is the first paper to evaluate the characteristics and sentiment of both the videos Koha and DSpace. Through this, the popularity, likeness and dislike and the impact of the contents of the videos uploaded will be disclosed, and creators can make an improvement by referring this, and the seekers will adapt to the use of correct and authentic information.
Sentiment analysis is the channel to pick out the text from the social media dataset to inquire about the positive and negative opinions of the statement and its subjective and objectiveness. The purpose of the study is to manifest the sentiment of the text posted in five Hindi news channels, that is, AajTak, ABP News, India TV, NDTV India and Republic Bharat on YouTube are investigated by adopting the Mozdeh software to highlight the sequential temperament of the viewers by evaluating the positive and negative sentiments. The present study is subsequently limited to the data being extracted and evaluated by the software Mozdeh. The sentiments of each Hindi news channel are analysed along with the top word frequencies and displaying the time-series graph. The investigation presents that the channel with maximum average positive average negative sentiment belongs to India TV and the female category was in the peak compared to male altogether but the unidentified gender was the highest. During the time series analysis, the year 2020 was seen to be the most productive year since all the spikes were precisely detected. The audience of these channels turns out to be more attentive towards the political and entertainment news world. The study also highlights the tendency and interest of the common audiences to watch the news which dedicates that people are usually unsatisfied with the content being displayed in the videos and the common concentration is mostly based on the political news.
PurposeThe consumption of news from social media is the new trend, still news channels are the authentic source to transmit relevant news to audiences. Social media has gradually left an impact on the audience but the news channels have upgraded and providing various news services online on social media websites. The present study aims to study the type of news videos uploaded by the top five Hindi TV news channels on their YouTube channels with an aim to see which type of videos spark interest for YouTube viewers.Design/methodology/approachBy applying the techniques of content analysis, sentiment analysis and text mining the study aims to measure the average sentiments, top words and the trend of selected popular terms in the comments on uploaded news videos by the top five Hindi news channels over a period of one year.FindingsResults of the study indicate that the news channels are uploading more news videos about crime and investigation, politics, health and protests while uploading fewer news videos covering travel, science and technology, and religion. While the viewers of the participating news channels are more interested in giving their thoughts or opinions in the form of comments on news videos concerning crime, politics, protests and health or that these videos inspire conversation on YouTube.Research limitations/implicationsThe findings might be of interest to content managers of news channels to understand the interest of their audience.Originality/valueThe study's distinctiveness resides in the approach utilised to collect data and analyse the results in order to better understand the online behaviour of news channel audiences.Peer reviewThe peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-01-2022-0007
Academic library websites are considered an integral tool for disseminating libraries’ information, resources, and services. It also encourages users to interact and use library resources and services remotely. The spread of COVID-19 and the nationwide lockdown shifted the education system to an online mode of teaching and learning. The present study aims to analyse the usability criteria of the Central Universities’ library websites, the availability of various facilities & services provided during the pandemic, to know the mode of information dissemination during the pandemic, andthe preventive measures undertaken by the Central University library websites to combat the Corona Virus.The study reveals that Aligarh Muslim University and the Central University of Orissa have adopted all possible means and modes to provide information to its users to combat the struggles during the pandemic through their library websites. However, certain Central University websites like the Central University of South Bihar have provided the least services for their users during the pandemic. The study also highlighted the essential steps initiated by the selected libraries to fulfill the information needs of their users, and those services may be opted by others to meet the post-lockdown needs.
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