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The article aims to renew the classification system of PMOs within the context of organizational design and proposes an empirical categorization of PMOs based on types of projects: engineering and construction, information systems/information technology, business processes, and new product development. The research adopted a quantitative approach with a survey of 114 entities belonging to 42 departments and agencies within a single public administration. The findings show that this categorization system of PMOs has the potential to support the organizational design of PMOs in organizational context, structural characteristics, functions, and performance. This article contributes to the relevance of organizational design within the project management field.

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Decisions regarding project definition have a significant impact on client value generation. However, although this phase is of utmost importance, traditional management practices are inadequate, as the focus is rather on budget and technical aspects leaving aside the functional ones. Neglecting the functional aspects could have serious consequences on the operation and thus quality of workspace, especially in complex projects including hospitals that involve multiple clients and with a high degree of uncertainty of change. The Lean-led Design approach provides a participative solution which involves the main project clients, namely the users (doctors, patients, etc.), project managers, and the government, with the intention of delivering facilities with a better fit for purpose and use. The main objective of the paper is to develop a framework that summarizes the steps leading to the implementation of such an approach during the project definition of a new hospital. The methodology chosen is a case study and the main contribution is to develop theoretical knowledge regarding its implementation. This may support managers in their decisions when coordinating project definitions.

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Purpose Given the ongoing digital transformation, building information modeling (BIM) has great potential to create a collaborative environment in the whole lifecycle of the built asset, from inception to decommissioning. The paper aims to discuss this issue. Design/methodology/approach This paper relates current developments in Québec with regard to the use of BIM for asset management (AM). The steps taken by three public organizations to develop their capabilities and take advantage of new possibilities are presented. The main methodological approach is based on participant observation, through case studies complemented by a questionnaire. Findings This paper reports on results and analysis of an important module of a broader research project on the impact of new technologies and collaborative methods for projects and AM. The results of this first research module points to the importance of using pilot projects to develop a continuous improvement approach, where feedback loops from projects support the development of AM capabilities and culture. Another important finding is the importance of sharing experience for the three public organizations involved. Originality/value The main contributions of this paper are to document this overarching research program and to gain deeper insights by reflexively considering the steps taken and the ones ahead for the quest to enhance the transfer of information for built assets at the end of projects to the operations and maintenance phase and to use BIM for operation.

Purpose The purpose of this paper is to investigate the process of translation of an institutionalized governance framework as adapted to a major project in practice. Although infrastructure projects have been studied for decades, most studies have emphasized economic or contingency-based perspectives. Of those studies, some researchers have focused on governance frameworks for public infrastructure projects, and their impact for shaping the front-end phase of those projects. Yet, little is known about the way actors translate and enact those governance frameworks into practice. Understanding this translation process will lead to a better understanding of the overall performance of major infrastructure projects. Design/methodology/approach This qualitative research is based on a case study of one public infrastructure project in the health sector in Quebec, Canada. Through non-participant observation and interviews, the planning phase of the project is presented as it unfolds. Findings The process of translation is presented, from the ostensive, institutionalized governance framework, to appropriation into performative practices, which resulted in 12 specific practices: four “structuring” practices at the institutional level, five “normalizing” practices at the organizational level and three “facilitating” practices at the project level. Originality/value The main contribution of this paper is to enrich our understanding of the governance of major public infrastructure projects with process- and practice-based theories.